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08-17-2009, 03:08 PM
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#1
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New Member
Join Date: Jul 2009
Model: 9000
PIN: N/A
Carrier: KPN
Posts: 4
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2 problems after upgrade
Please Login to Remove!
Hi all,
I have 2 problems after upgraden to V 4.6.0.247
First my e-mail on the device doesn't sync anymore with the webmail it is linked to. When that inbox is empty (downloaded to my outlook) the e-mails stay on the blackberry e-mail. Also if I delete incoming e-mails on the blackberry e-mail they still keep in the webmail inbox. Both were fine before the update and I didn't change the settings
Second, also quite anoying: If I would like to reply a e-mail on the device and press reply I can only save the e-mail as a draft and not send this reply! Only if I forward a message it is sending e-mails.
How can help me? Appreciate your answers!
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08-17-2009, 03:44 PM
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#2
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BlackBerry Extraordinaire
Join Date: Apr 2009
Location: The 305!
Model: 9000
OS: 5.0.0.592
PIN: N/A
Carrier: AT&T
Posts: 1,219
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Are you on BES or BIS?
__________________
This isn't the real Caesar's Palace, is it?
What do you mean?
Did um, did Caesar live here?
Um... no.
I didn't think so.
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08-17-2009, 04:13 PM
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#3
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BlackBerry Mensa
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
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battery pull.
__________________
~Midnight Draven
"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
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08-18-2009, 01:23 AM
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#4
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New Member
Join Date: Jul 2009
Model: 9000
PIN: N/A
Carrier: KPN
Posts: 4
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Battery pull already done bu no effect.
I am on BIS
Sjoerd
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08-18-2009, 07:32 AM
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#5
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Stuck In The '70's Mod
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,600
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Have you treied resending the Service Books?
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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08-18-2009, 11:18 AM
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#6
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BlackBerry Extraordinaire
Join Date: Apr 2009
Location: The 305!
Model: 9000
OS: 5.0.0.592
PIN: N/A
Carrier: AT&T
Posts: 1,219
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I agree, try resending the service books. If that doesn't work, then delete the email account and then re-add it.
__________________
This isn't the real Caesar's Palace, is it?
What do you mean?
Did um, did Caesar live here?
Um... no.
I didn't think so.
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Offline
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08-18-2009, 05:24 PM
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#7
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New Member
Join Date: Jul 2009
Model: 9000
PIN: N/A
Carrier: KPN
Posts: 4
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Thanks guys now I'm getting somewhere!
Another thing which is not working is downloading attachments. It says it cannot find the Service Book Records!
How can I resend the service books?
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08-18-2009, 05:28 PM
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#8
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BlackBerry Mensa
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
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log in to your carriers BIS page
and click the resend service books.
I believe going to options - advanced - host routing table
menu - register now, may repush the service books too.
__________________
~Midnight Draven
"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
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08-19-2009, 09:23 AM
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#9
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New Member
Join Date: Jul 2009
Model: 9000
PIN: N/A
Carrier: KPN
Posts: 4
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I deleted the mail account and added it again; everything works now as it should do!
Thanks for your advice
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