[hjakepollock]

I cant media sync my blackberry bold 9700

Settings: Memory:

Compression - enabled
media card support - on
mass storage mode support - on
auto enable mass storage mode when connected - yes

Whenever i try to connect to media sync it says check to see if media card is loose, which its not, and it says turn mass storage mode to on which it obviously is. Can someone please help me!!??

[WonkotheSane]

If you have the same problem I had, the instructions at the below link will fix it.

KB19717-The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer

[hjakepollock]

thank you!!!!!!