Hi All,
Just ran into this problem today. I tried multiple steps that didn't seem to alleviate the issue.
1.) I erased all my contact pictures...easy way to find in Outlook is Outlook>Contacts>Current View(left navigation)>Phone List>Sort by Attachments. Be sure to "Remove Picture" and then click "Save and Close" clicking on the X didn't work. That didn't work.
2.) I also exported my contacts to see which ones were screwy and cleaned up all my contacts. That didn't work either.
3.) I went and deleted all the contacts on my BB under BB Desktop>Backup & Restore>Advanced>Device Databases>Address Book - All>Delete in hopes that starting fresh on my phone would work. If you do this...be sure that your Outlook has all your contact info up to date. It didn't work for me.
4.) After synchronizing and getting the error I reviewed the synchronization log file in BB Desktop>Synchronization>Configure/Synchronization>View Log as you scroll through the log you'll notice what information the device and outlook are going to exchange. I noticed that there are mentions of "ignore" contacts (only the last name is showing) which seemed to be the cause of the error. In Outlook I created a separate contact list I started moving contacts that are listed as ignore out. You may need to do the move, synchronization, view log, move, synchronization, view log, process a couple times to move out all the corrupted contacts. Once I removed all the ignored contacts out, everything worked like a charm. Chances are the ignored contacts are the ones that caused the issue. I would just take a look at the separate list of contacts that you moved out and create new entries for them in your main Outlook contacts list.
Hopefully this works for you. It took me 4 hrs to figure this out.
Last edited by sirkayiii; 12-21-2009 at 05:13 PM..
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