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Old 12-22-2011, 09:15 AM   #1
MarioTunes
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Default download/synchronize users emails on BB right after activation

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Hello,


We have BES server 5.0.3 MR1 and Exchange 2010 SP1.

How can I download/synchronize users emails on BB right after activation?



Thanks
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Old 12-22-2011, 09:52 AM   #2
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Default Re: download/synchronize users emails on BB right after activation

Moved to the proper section.
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Old 12-22-2011, 09:54 AM   #3
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Default Re: download/synchronize users emails on BB right after activation

Message pre-population occurs during Enterprise Activation, and is based on your pre-population settings on BES.

After activation, you can't manually put older messages on the device.
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Old 12-22-2011, 11:26 AM   #4
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Default Re: download/synchronize users emails on BB right after activation

Quote:
Originally Posted by penguin3107 View Post
After activation, you can't manually put older messages on the device.
you can with a second activation and a reg edit to enable it.

see links here
BB Users activation and download existing emails - BlackBerry Support Community Forums
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Old 12-23-2011, 02:57 AM   #5
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Default Re: download/synchronize users emails on BB right after activation

Besides the prepopulation during activation (which is officially limited to 30 days / 3000 messages), you can also download and save older messages with the "remote search" and "add all" feature, find details here:

Why can't I find all my e-mails on my Blackberry?

We use this a lot and clients are happy with it.
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