[Alilabib]

I just got my new macbook pro and i cannot sync my blackberry bold 9000 contacts to the address book via the Blackberry Desktop manager. I have updated both my blackberry messenger and my blackberry desktop manager and i still cant sync. I'm getting an iphone soon and I do not want to re-write 1000 contacts.

Please Help!!

[Motorcycle Mama]

To what program are you trying to sync the contacts in BlackBerry Desktop Manager?

What exact problems are you experiencing beside "i cannot sync...."?

[Alilabib]

I want to sync them to the mac address book so i can copy them to any other device.

[rambo47]

Have you configured DM to use AddressBook on the Mac and for 2-way sync. By default these settings are configured for "do nothing" and you have to change them for calendar, contacts, etc.

[Alilabib]

yeah i have and the calendar worked fine i just needed to do a small trick from my phone but when i click sync contacts it gives me this error " The Address Book database cannot be accessed for synchronization. For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Software Knowledge Base.

[rambo47]

From the support document KB19454:

You receive the following error message when synchronizing your contacts: Address Book cannot be accessed for synchronization. (DT 639912)

Workaround: Complete the following steps:
Back up your device.
Clear the Address Book database.
Restore the Address Book database to the device.
Synchronize your data.

[Alilabib]

ok ill try that

[Alilabib]

Thanks man worked like a charm!!