[Baguss]

We have noticed that our MDS Integration Service keeps starting and stopping.

We have noticed the following the MDSS log file constantly :-

[WARN ][2008-06-06 11:43:17,450][ServerMgr] | | =Thu Jan 01 10:00:00 EST 1970;
[INFO ][2008-06-06 11:43:17,465][ConfigManager]SERVER_CONFIG_DIR=C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDSS\config
[INFO ][2008-06-06 11:43:17,497][JdbcManager]DB configuration not found from Windows registry, load from properties file.
[DEBUG][2008-06-06 11:43:17,497][JdbcManager]JDBC URL=jdbc:sqlserver://localhost:1433;databaseName=mdss
[DEBUG][2008-06-06 11:43:17,590][ThreadPool]Thread | Thread pool started. | Name=default; Size=0;
[INFO ][2008-06-06 11:43:17,590][ThreadPoolMgr]Service | New State | Name=ThreadPoolMgr; State=STARTED;
[INFO ][2008-06-06 11:43:17,606][BaseMgr]Service | New State | Name=BaseManager; State=STARTED;
[DEBUG][2008-06-06 11:43:18,137][VersioningServiceImpl]Supported range for Security is 1:2
[INFO ][2008-06-06 11:43:19,293][ListenerServiceImpl]Service | New State | Name=ListenerService; State=STOPPED;
[INFO ][2008-06-06 11:43:19,293][ServiceMgr]Service | New State | Name=ServiceManager; State=STOPPED;

Any ideas how to fix this as it's a little annoying?

I notice the fURL mentioned is picked up from Program Files\Research In Motion\BlackBerry Enterprise Server\MDSS\config\app.properties

[hdawg]

it doesn't look like there is enough here to help; can you post more log data?

[pfulton06]

The same thing is happening after we upgraded the server to SP5. Did you ever find out the fix to this? I've opened a case with RIM but they haven't come back with any fix yet.

[SkyPilot]

Yes Ditto here
Any solutions or suggestions would be appreciated

SkyPilot

[hdawg]

Can you post some log data showing the service starting and stopping? The error messages would prove useful for troubleshooting.

[pfulton06]

RIM finally came back with a fix: drop the MDSIS databases and re-install SP5 to re-create them. This fixed our problem. Since we do not have any MDS apps deployed, re-creating the databases was fine with us.

[curriertech]

Originally Posted by pfulton06

RIM finally came back with a fix: drop the MDSIS databases and re-install SP5 to re-create them. This fixed our problem. Since we do not have any MDS apps deployed, re-creating the databases was fine with us.

I had this issue with SP6 and this solution resolved the problem for me as well. Thanks!

EDIT I spoke too soon, the service is still restarting like mad. :(