[Carrmmell]

Hi,

I have a BB 9900. It has an internal memory of 8GB and I have a 4GB media card. All of my pics, videos, music, etc was stored in my media card. Now it's full and my device storage is completely available. The problem I'm having is that what I have on it shouldn't have used up all the memory space. When I check the memory used it said I have 48% in pics, docs, videos, etc., but 52% is occupied by "OTHER" I can't figure out what is taking up over half the space on my media card and I don't want to format it unless it's my only choice. My device is running VERY slowly and is constantly freezing. It's killing me.

Thanks in advance.
Posted via BlackBerryForums.com Mobile

[ZombieBerry]

You are not going to clear out Other memory. The type of information that is stored there depends on what you have installed, what you have running. If an app needs to load information for quick access, then that is where it is going to go. Deleting some apps and formatting your MicroSD card may free up some of the held memory in 'Other', but the type of information that can be stored on your eMMC (Embedded MultiMedia Card) can sometimes persist, even after a reboot. The other memory is not interfering with the normal operation of your device.

If you have your MicroSD card as your default save point, and it's full, that could also cause your device performance to suffer.

If you are on 7.1 then use the Device Analyzer (Options>Device>Advanced System Settings>BlackBerry Device Analyzer) then it should tell you when you are at a low threshold and either reboot your device, or clean out some unused memory. Application storage is different than RAM.

BlackBerry supports up to a 32GB MicroSD card. If your 4 is full, transfer all information to an 8 or 16.

[Kevparrot]

is there a way to find out what is being stored in the "other" section of the memory card? My device card has 89% being used up by other.