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Old 06-17-2006, 08:00 PM   #1
ldeanda
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Join Date: Jun 2006
Model: 8700c
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Unhappy Help me please cant send sms

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Hi I purchased an unlocked BB 8700 c and everything is working fine I receive and send my emails internet browsing is working but I receive SMS but I cant send sms messages I get an FDN failure message and I have the FDN option disable. I am using my BB in Mexico where I live with TELCEL I already went to their cutomer service but since they dont sell this model here they can not help, I have tried everything hard resets wireless on off searching this forums but I havent found an answer also teleflip doesnt works with mexicans numbers so that solution doesnt help.My sim is no the problem because if I change it to my razr i could send an sms. I hope somebody could me help this board has been an amazing help for me.

Thanks in advance
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Old 06-17-2006, 09:11 PM   #2
zarza
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Please ensure that you have the correct SMS service center number in your device. You may need to look in your RAZR, write down the number, and then manually input it into your BB under Options > SMS.
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Old 06-17-2006, 10:14 PM   #3
ldeanda
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Thanks zarza for the reply I have already checked and its the same sms service center number.
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Old 07-01-2006, 11:17 AM   #4
rcardenas
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Join Date: Jul 2006
Model: 8700
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Default exactly the same here

I also just got my BB8700 here in Mexico, with Telcel. I can receive SMS but cannot send. I have even configured it for email and send/receive is working fine. But I can't send SMS.

Telcel customer service asked me to check the Service Center number (+5294100001410), but it's correct.

Somewhere on the Internet I read that you need to ensure FDN is deactivated, and I have it off.

Also, I took out the SIM card and put it in my old phone, and I can send SMS without a problem (so it's not my SIM or my service)

Any ideas?
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Old 07-01-2006, 10:33 PM   #5
rcardenas
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For the benefit of anyone whose BB8700 can't seem to send SMS text messages:

I went to a Telcel Service Center and they diagnosed my problem: "your SIM card is too old for this Blackberry model". (My SIM card is around 3 years old.) They tested a new SIM card in the BB8700; that fixed the problem. Telcel sells new SIM cards for 50 pesos (~US$5).

Oh, and the SIM card itself is not damaged - I can send SMS using my old SIM card in my Nokia 6820. It's the combination of my old SIM card and the BB8700 that results in the problem.

So if your Blackberry 8700 can't send SMS for no discernible reason, have your provider check if your SIM card is too old.
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