There was some beta version for Quickpull for Storm that I downloaded at one time on my 9530 to get it to work. Try this:
For v5.0 see
Steelthorn Software » New QuickPull Beta Build Available
Or goto
Steelthorn Software and click the beta tag in the tag cloud
Without knowing your version, I would assume you are on v5.0 on a Storm 9530
EDIT: I used to use Quickpull but due to these odd issues, I switched over to MeterBerry which provide rebooting and more features. So it may be time for a switch if the newer versions, this beta or support requests dont help!