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Old 01-15-2009, 10:32 AM   #1
pepsijunky
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Default Bold not recieving messages until I battery pull

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Is anyone else having this issue? I know it's possibly a general blackberry question but for a few days in a row now, the only way I can get my messages is to do a battery pull. the service books and making a call won't do anything. Any ideas? Is it a software issue?
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Old 01-15-2009, 04:54 PM   #2
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Mine has been doing the same thing for a couple of days now. The phone, emails and Internet stop working about mid-morning. Once I do a battery pull, it's fine for a couple more hours.

Does your phone work without doing a battery pull?
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Old 01-15-2009, 05:07 PM   #3
ndub33
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Are either of you on BES? or BIS?
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Old 01-15-2009, 05:13 PM   #4
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Neither one that I know of. How do I tell for sure?
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Old 01-15-2009, 05:18 PM   #5
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If you get company e-mail form where you work, and this was set up for you by your technical group where you work, you probably have BES. If you have set yourself up to receive e-mails from a personal e-mail address ( Yahoo!, G-Mail, etc). you have BIS.
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1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
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Old 01-15-2009, 11:22 PM   #6
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This happens to me maybe 1 time every other week. I am not on BES... I get my emails from gmail.

It will be noon or so and I suddenly notice no emails. I do a battery pull and all of a sudden my phone starts filling up.

While its happening I have no issues with the phone. In fact the first time it happenned I called ATTfrom the phone and they are the ones who recommended my first battery pull.

I have just accepted it as the status quo
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Old 01-15-2009, 11:34 PM   #7
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In that case, I'm on BIS. Can anything be done?
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Old 01-16-2009, 01:00 AM   #8
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same problem here
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