Thanks tsac
However the BES is 4.1.6 and the cdo.dll is 6.0.6603. I cant find the error as described in your post.
Here is the MAGT error log:
Timeout for CDO helper 066e4ba8 in WaitForCalHelperToComplete
[40000] (10/07 02:25:02.165):{0x6B4} CDO helper 066e4ba8 terminated in WaitForCalHelperToComplete
[40000] (10/07 02:25:02.165):{0x6B4} {user@domain.com} WaitForCalHelperToComplete returned 'false' in RunCalHelper
[40000] (10/07 02:25:02.165):{0x6B4} {user@domain.com}
CDO helper 066e4ba8 returned error '99' failed for LongTermEntryId=0 in LaunchCalHelper(1)
[40000] (10/07 02:25:02.945):{0x6B4} {user@domain.com} Unable to launch CDO helper in SynchronizeHelper
[40000] (10/07 02:25:02.945):{0x6B4} {user@domain.com} Unable to process message with LongTermEntryId=0 in SynchronizeHelper
[20216] (10/07 02:25:02.945):{0x6B4} {user@domain.com} Synchronize() failed: ERR_FAIL, Tag=2258225
[40000] (10/07 02:25:02.945):{0x6B4} {user@domain.com}-HandleAppointmentToSynchronize-Exit-rc=Error
[40279] (10/07 02:25:02.945):{0x6B4} {user@domain.com} SubmitToRelaySendQ, Tag=2258225
[40000] (10/07 02:25:02.945):{0xFF0} [BIPP] Send status DATA_ACCEPTED, Tag=2258225
[40465] (10/07 02:25:03.335):{0x6B4} {user@domain.com} Get source key for this MAPI object, EntryId=8356512
[40724] (10/07 02:25:03.554):{0x6B4} {user@domain.com} Get record key for this MAPI object, EntryId=8357893
[40435] (10/07 02:25:03.788):{0x6B4} {user@domain.com} Queuing new mail through notification. EntryId=8357893. Msgs Pending 318
[40465] (10/07 02:25:03.788):{0x6B4} {user@domain.com} Get source key for this MAPI object, EntryId=8359332
[40465] (10/07 02:25:04.459):{0x6B4} {user@domain.com} Get source key for this MAPI object, EntryId=8362261
[40700] (10/07 02:25:04.802):{0x6A0} {user@domain.com} Receiving packet from device, size=124, TransactionId=912502154, Tag=2258226, content type=CICAL, cmd=0x3
[40000] (10/07 02:25:04.802):{0x6A0} {user@domain.com}-HandleAppointmentToSynchronize-Entering-Tag=2258226
[30193] (10/07 02:25:04.802):{0x6A0} {user@domain.com} Receiving calendar update from device, RefId=1991889167, Tag=2258226, TransactionId=912502154
The highlight error above relates to a problem with exch 2003 sp2, mine is Exch 2000. The only fix described in MS KB938618 is to apply a hotfix to exch2003 SP2.
Im going to try this KB:
KB03793-Calendar does not synchronize wirelessly between the BlackBerry smartphone and Microsoft Outlook