BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 05-07-2007, 05:06 AM   #1
Frosty Predator
New Member
 
Join Date: Jan 2007
Model: 7100v
Carrier: vodafone
Posts: 5
Default Deleted service book by mistake/accident

Please Login to Remove!

Whilst trying to figure out what the Desktop ALP service book did I deleted it but for some reason couldn't undelete it. The BB is a company Vodafone 7100v on BES.
Any help would be really appreciated.
Offline  
Old 05-07-2007, 05:32 AM   #2
JerryD
CrackBerry Addict
 
JerryD's Avatar
 
Join Date: Oct 2005
Location: Brooklyn, NY
Model: 9000
OS: 5.0.0.106
Carrier: AT&T
Posts: 877
Default

Quote:
Originally Posted by Frosty Predator View Post
Whilst trying to figure out what the Desktop ALP service book did I deleted it but for some reason couldn't undelete it. The BB is a company Vodafone 7100v on BES.
Any help would be really appreciated.
If you have Desktop Manager set up on the same machine as the email client that your BlackBerry receives email from and a network connection to both your email server and your BES (your company's network - even over a VPN connection), just plug in the BlackBerry. It will "see" the BES over the Network Connection, and the BES will see that the service book is missing and send it down.

Otherwise, you'll need to contact your BES Admin and ask them to resend the service book(s).

NOTE: I've read elsewhere of network setups that isolate the BES from the rest of the network and therefore can't be "seen" by Desktop Manager. You can tell if you've got a connection to the BES by double clicking the BlackBerry Device Manager icon in the System Tray, and going to the Statistics tab. If you're connected to the BES, you'll see the connection information there.

All the [Desktop] service books relate to BES service.
__________________
.
.
J


Last edited by JerryD; 05-07-2007 at 05:34 AM..
Offline  
Old 05-07-2007, 06:59 AM   #3
Frosty Predator
New Member
 
Join Date: Jan 2007
Model: 7100v
Carrier: vodafone
Posts: 5
Default

I have a connection to my mail and can send/recieve OK but cannot connect with rediredctor, in fact I can't login when desktop manager starts up so therefore the redirector icon is greyed out. In BB devise manager the statistics say that the BB is connected with its PIN but nothing else.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

10PCS 24LC64I/P 2.5V~5.5V 64K Serial EEPROM 24LC64 DIP8 MICROCHIP
$4.8
10PCS  24LC64I/P   2.5V~5.5V  64K Serial EEPROM  24LC64  DIP8  MICROCHIP pictureMitsubishi PLC memory card FX-EEPROM-16 ( FXEEPROM16 ) NEW
$150.0
Mitsubishi PLC memory card FX-EEPROM-16 ( FXEEPROM16 ) NEW  pictureAT24C256 Serial I2C Interface EEPROM Data Storage Module for Arduino PIC Fad
$1.11
AT24C256 Serial I2C Interface EEPROM Data Storage Module for Arduino PIC Fad picture50pcs W27C010-70 W27C010-70Z W27C010 EEPROM IC WINBOND DIP-32
$39.0
50pcs W27C010-70 W27C010-70Z W27C010 EEPROM IC WINBOND DIP-32 picture1PCS TUSB2077A LQFP-48 7-Port USB Hub W/Optional Serial EEPROM Interface
$4.5
1PCS TUSB2077A LQFP-48 7-Port USB Hub W/Optional Serial EEPROM Interface picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.