[steph_iag]

I had posted this in the wrong section - my bad!

I just got my Blackberry a couple of days ago, but I have not been able to log on msn.

When I try to log on I get a "command failed" message.

I have logged on with just my user name and selected @hotmail.com as the email domain.

I have checked the date and time settings..everything seems to be what it should.

Can someone please help me out?
Thanks.

[lmq1985]

Originally Posted by steph_iag

I had posted this in the wrong section - my bad!

I just got my Blackberry a couple of days ago, but I have not been able to log on msn.

When I try to log on I get a "command error" message.

I have logged on with just my user name and selected @hotmail.com as the email domain.

I have checked the date and time settings..everything seems to be what it should.

Can someone please help me out?
Thanks.

where did you download MSN?

[steph_iag]

In my applications section there was a MSN Messenger icon. I clicked on it. It directed me to a website to download it.

I've got it installed, but everytime I try and sign on I get an message that says "Command failed."

[steph_iag]

anyone?

[noelstrom]

I haven't had an issue with mine. try deleteing and re-installing....

[kjdoug]

same happened to me and i reinstalled

[slowell]

I have been having the same issue...I found this on another site and it worked for me...

If you look at your service books, Bell sent new WLM service books: "WLM 2.1 [KEYNEGO]", "WLM 2.1 [BBIM]" and "WLM 2.1 [BBIMCONFIG]". Those 3 new service books are probably the reason why WLM isn't responding, possible conflict with old service books?

go to your service books (OPTIONS>ADVANCED OPTIONS>SERVICE BOOKS) and delete the service books I mentioned above: "WLM 2.1 [KEYNEGO]", "WLM 2.1 [BBIM]" and "WLM 2.1 [BBIMCONFIG]". You should be able to sign in if you were getting the "Command Failed" error. If you don't have those service books, then this does not apply to you. Also, Bell will probably resend them when you turn your phone off or reset it where in that case, you would have to delete them before logging on again.

[steph_iag]

I figured it out. Thanks.

[slcumayas]

I'm having the same problem and have tried all the suggested methods to get MSN working on my blackberry, but it still displays the "Command Failed" Message......any other suggestions?

[sekoseko]

when i open the msn in my blackbery i choosed other which means other domains and i dunno why i can't join the msn with my other domain ! anyone can help ?