|
|
|
 |
02-15-2010, 04:26 PM
|
#1
|
|
New Member
Join Date: Feb 2010
Model: 8520
PIN: N/A
Carrier: 02
Posts: 6
|
Epic Facebook Failure! And Google Map App Error!
Please Login to Remove!
Hey I've just tried downloading the Facebook App and google map app but both continue to give different but similar error messages...
Quote:
|
Originally Posted by Facebook Failure
Could not connect because Data service is not available. Please Try again later. If this continues, please contact your service provider for support.
|
And the google Map Apps says
Quote:
|
Originally Posted by Google Map App
Network Unavailable. This applications requires a data connection and some Blackberry Devices require reconfiguration to work properly.
|
I'm not sure whether there needs to be a setting changed made on my phone or what?  |
|
Offline
|
|
|
02-15-2010, 04:28 PM
|
#2
|
|
Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
|
Do you have a BlackBerry Data Plan?
|
|
Offline
|
|
|
02-15-2010, 04:31 PM
|
#3
|
|
New Member
Join Date: Feb 2010
Model: 8520
PIN: N/A
Carrier: 02
Posts: 6
|
Quote:
Originally Posted by NJBlackBerry
Do you have a BlackBerry Data Plan?
|
Not that I'm aware off... I have the unlimited broadband if thats whats you mean? |
|
Offline
|
|
|
02-15-2010, 04:32 PM
|
#4
|
|
New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
|
And not just a data plan, a BlackBerry data plan as NJBB stated.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
|
|
Offline
|
|
|
02-16-2010, 10:16 AM
|
#5
|
|
BlackBerry Extraordinaire
Join Date: Nov 2009
Location: British Columbia
Model: 8520
OS: 5.0.0.509
PIN: N/A
Carrier: Rogers
Posts: 2,021
|
You will have to call your carrier to add it on, BlackBerrys require BIS service or else most of the functions and applications will not work.
|
|
Offline
|
|
|
02-16-2010, 10:22 AM
|
#6
|
|
Magic Bananas
Join Date: Jan 2006
Location: Braselton, Georgia
Model: iP4S
OS: 5.1
Carrier: Verizon
Posts: 2,350
|
I love the title of this thread: "Epic Facebook Failure!" How ironic.
__________________
Ian
Semper Fi 3/2/2
"Wow" is now overused. Therefore, I will use "Magic bananas" instead.
|
|
Offline
|
|
|
02-16-2010, 01:15 PM
|
#7
|
|
New Member
Join Date: Feb 2010
Model: 8520
PIN: N/A
Carrier: 02
Posts: 6
|
Quote:
Originally Posted by Noodle22
You will have to call your carrier to add it on, BlackBerrys require BIS service or else most of the functions and applications will not work.
|
Just visited my 02 Shop and my current plan should cover apps I persume this BIS service adds an extra charge? >.>
Quote:
Originally Posted by ifonline
I love the title of this thread: "Epic Facebook Failure!" How ironic.
|
Ty, I was trying to think of something catchy!  |
|
Offline
|
|
|
02-16-2010, 01:18 PM
|
#8
|
|
New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
|
It will cover some apps. However, there are apps that require a BlackBerry data plan. Those apps include BlackBerry Messenger, Facebook, BlackBerry Maps. There are others that require the BB data plan as well.
Take a look at these links for more clarification
How to use BlackBerry on Generic Data Plan - BlackBerryFAQ
What do I need a Data Plan for? - BlackBerryFAQ
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
|
|
Offline
|
|
|
02-16-2010, 01:35 PM
|
#9
|
|
New Member
Join Date: Feb 2010
Model: 8520
PIN: N/A
Carrier: 02
Posts: 6
|
Quote:
Originally Posted by jsconyers
|
Now here's something intriguing after reading the second FAQ I found...
Quote:
* Do I need a data plan to access the internet?
Yes you will need a data plan to access the internet.
|
Which is weird as I can acccess the interenet just fine... so presumably that would mean I would have a data plan? Right?
Last edited by Manga_Maniac; 02-16-2010 at 01:35 PM..
Reason: Fixing Similie! :D
|
|
Offline
|
|
|
02-16-2010, 02:31 PM
|
#10
|
|
BlackBerry Mensa
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
|
yes you have a data plan.
But you dont have the Blackberry Unlimited UK Bolt-on.
You need that to use facebook and google maps, and others.
__________________
~Midnight Draven
"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
|
|
Offline
|
|
|
02-16-2010, 02:48 PM
|
#11
|
|
New Member
Join Date: Feb 2010
Model: 8520
PIN: N/A
Carrier: 02
Posts: 6
|
Quote:
Originally Posted by MidnightDraven
yes you have a data plan.
But you dont have the Blackberry Unlimited UK Bolt-on.
You need that to use facebook and google maps, and others.
|
Wait hold up back up! Now you say I do have a Data Plan, but I don't have an Blackberry Unlimited Bolt on? then what the hell am I paying £10 a month extra for?! Certianally not my Unlimited Broadband obviously! |
|
Offline
|
|
|
02-16-2010, 04:23 PM
|
#12
|
|
BlackBerry Extraordinaire
Join Date: Nov 2009
Location: British Columbia
Model: 8520
OS: 5.0.0.509
PIN: N/A
Carrier: Rogers
Posts: 2,021
|
Your not paying for BIS service, BIS is what makes the BlackBerry work at it's fullest. I believe with O2, they make you pay £5 extra for the bolt on. Other carriers don't make you do so, they just switch it to a specific plan meant for that type of phone for usually the same price.
|
|
Offline
|
|
|
02-16-2010, 04:38 PM
|
#13
|
|
Thumbs Must Hurt
Join Date: Nov 2008
Location: Phoenix, AZ
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 125
|
Quote:
Originally Posted by Manga_Maniac
Wait hold up back up! Now you say I do have a Data Plan, but I don't have an Blackberry Unlimited Bolt on? then what the hell am I paying £10 a month extra for?! Certianally not my Unlimited Broadband obviously! |
Read this carefully: Based on what i have read in this thread, you have some sort of mobile internet plan that one would get for any other 'dumb' phone for internet service, which explains why you currently access the internet. So yes, you have A data plan (emphasis on the 'A'), but not a BLACKBERRY data plan. The BB data plan allows for Blackberry specific services, such as the BB Facebook and Google apps, and BIS service. What you need to do is sign up for a Blackberry plan and cancel your current internet plan.
__________________
 8520(black), 8320(sunset), 8310(red), 8100(black), 8220(black)
|
|
Offline
|
|
|
02-16-2010, 04:46 PM
|
#14
|
|
Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
|
Read Post #2 carefully.
|
|
Offline
|
|
|
02-16-2010, 05:05 PM
|
#15
|
|
BlackBerry Mensa
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
|
Quote:
Originally Posted by Manga_Maniac
Wait hold up back up! Now you say I do have a Data Plan, but I don't have an Blackberry Unlimited Bolt on? then what the hell am I paying £10 a month extra for?! Certianally not my Unlimited Broadband obviously! |
I dont understand why you call it unlimited broadband. By defination broadband is internet to your PC; through cable or phone line, to a router, to your PC, and possibly wireless.
If you have the Unlimited WEB Bolt-on; this the data plan.
But you NEED the Unlimited Blackberry UK Bolt-on.
You can just switch then, by phoning O2 and asking them to change it.
__________________
~Midnight Draven
"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
|
|
Offline
|
|
|
02-17-2010, 11:04 AM
|
#16
|
|
New Member
Join Date: Feb 2010
Model: 8520
PIN: N/A
Carrier: 02
Posts: 6
|
My bad!
Heh ok so get this right, I called up 02 customer services today and turns out they haven't even activated my bolt on which is probably why most of my apps don't work. I have the right plans needed it just hadn't been activated yet... Go figures! 
Hopefully everything should be working by tommorow! |
|
Offline
|
|
|
|
