[ae1m]

I had this issue with 4.7. I installed OS 5 today, but the DM keeps telling me I have updates and the App Loader insists on installing 5.0 again. I would like to use the App Loader to delete the new visual VM, but dont want to reinstall 5.0 again!

Any solution to this? Searching didnt help.

Bob

[piloso]

Originally Posted by ae1m

I had this issue with 4.7. I installed OS 5 today, but the DM keeps telling me I have updates and the App Loader insists on installing 5.0 again. I would like to use the App Loader to delete the new visual VM, but dont want to reinstall 5.0 again!

Any solution to this? Searching didnt help.

Bob

Delete it from your pc, go to your pc control panel and uninstall the update from there.

[ae1m]

Originally Posted by piloso

Delete it from your pc, go to your pc control panel and uninstall the update from there.

Cant find the BB OS Update anywhere in the add/remove CP.

Bob

[MidnightDraven]

It should be something like
Blackberry DEVICE software for .... blah blah blah.

[akosnitzky]

Wirelessly posted (Lets Go Canes!)

Go to c:\program files\common files\research in motion\............

[ae1m]

Originally Posted by akosnitzky

Wirelessly posted (Lets Go Canes!)

Go to c:\program files\common files\research in motion\............

OK, maybe I am not clear or mistaken. I successfully upgraded to OS 5 today from 4.7. Here is a screenshot when I start the desktop manager, it thinks I still need to update to 5.0.0 Core Applications.



I hit CANCEL

Here is what comes up when I launch the Application Loader in the Desktop Manager:

Maybe I just want to delete Visual Voicemail or something, it looks like it will update the 5.0.0 Core Apps again!

1) Am I reading this right?
2) Is it normal, if not, how to fix!

Bob

[piloso]

You have that update installed in your pc, remove it from your pc or else you'll be getting that update warning.

[ae1m]

Originally Posted by piloso

You have that update installed in your pc, remove it from your pc or else you'll be getting that update warning.

Thanks.

Where (specifically please) is it and how should it be deleted, just DELETE or add/remove CP? I cant find it.

Bob

[piloso]

In add/remove...you should see it there, "blackberry Sofware 5.0" it should say something like, select it and hit uninstall.

[ae1m]

Originally Posted by piloso

In add/remove...you should see it there, "blackberry Sofware 5.0" it should say something like, select it and hit uninstall.

Where, I see the Desktop Manager only.

[piloso]

Then it could be the Blackberry Media Sync that's giving you that warning...delete that and see what happens.

[ae1m]

Originally Posted by piloso

Then it could be the Blackberry Media Sync that's giving you that warning...delete that and see what happens.

Thanks, I do use Media Sync with my podcasts.

I appreciate your help, but I'd rather not start deleting stuff without a bit more evidence. What does media sync have to do with 5.0 core apps? I am only a 1 month user of BB, so maybe I missed something.

Bob

[MidnightDraven]

Then the device software isnt loaded on the PC, desktop manager is searching the internet for the OS for your device AND carrier.

Generally this warning happens for lots of devices, for different softwore.
More often than not, it does really do anything even if you go through the process of updating it.
Nothing bad will happen if you uncheck visual voicemail and let it continue.

[Tulipancito]

Aaargh! I am having this same problem. I am a new BB user. I have had my Storm for about a week and have installed the 5.0.0 core applications update at least 3 times now.

Then the device software isnt loaded on the PC, desktop manager is searching the internet for the OS for your device AND carrier.

I'm not sure I understand what you mean. How do I download the device software to my PC?

I think that the application update did in fact install on my device because under Options-->About, it says I am running v5.0.0.328. I just don't think it's installed _successfully_.

Generally this warning happens for lots of devices, for different softwore.
More often than not, it does really do anything even if you go through the process of updating it.
Nothing bad will happen if you uncheck visual voicemail and let it continue.

Um, no, I don't want to just live with this problem. It's annoying to get the message every time I connect to desktop manager.

My co-worker has had a 9530 for a year, and has made the 5.0.0 core applications update without any problems. We've conducted some experiments to identify the source of the problem. It looks like the problem is somehow related to my version of DM, or how it's installed on my phone. Maybe you all can help by seeing what we did:

First, we connected her phone to my pc, which is operating DM v5.0. When we turned on my DM when her phone was connected, the Core applications 5.0.0 update notice came up.

Then, we went back to her pc, which has DM v4.7 When she turned on DM when her phone was connected, no update notice came up.

Then, we disconnected her phone and connected mine. Sure enough, the update notice appeared!

One more thing: My BB will no longer charge if I try and use the wall charger or vehicle charger. It will only charge if it's connected to my PC! Can these things possibly be related to my faulty 5.0.0 Core apps upgrade?

[djice]

Originally Posted by Tulipancito

Aaargh! I am having this same problem. I am a new BB user. I have had my Storm for about a week and have installed the 5.0.0 core applications update at least 3 times now.



I'm not sure I understand what you mean. How do I download the device software to my PC?

I think that the application update did in fact install on my device because under Options-->About, it says I am running v5.0.0.328. I just don't think it's installed _successfully_.



Um, no, I don't want to just live with this problem. It's annoying to get the message every time I connect to desktop manager.

My co-worker has had a 9530 for a year, and has made the 5.0.0 core applications update without any problems. We've conducted some experiments to identify the source of the problem. It looks like the problem is somehow related to my version of DM, or how it's installed on my phone. Maybe you all can help by seeing what we did:

First, we connected her phone to my pc, which is operating DM v5.0. When we turned on my DM when her phone was connected, the Core applications 5.0.0 update notice came up.

Then, we went back to her pc, which has DM v4.7 When she turned on DM when her phone was connected, no update notice came up.

Then, we disconnected her phone and connected mine. Sure enough, the update notice appeared!

One more thing: My BB will no longer charge if I try and use the wall charger or vehicle charger. It will only charge if it's connected to my PC! Can these things possibly be related to my faulty 5.0.0 Core apps upgrade?

I was having that issue with 4.7 that will not allow me to fully charge my phone from my car charger, Once I updated to 5.0 it is working fine. Might be an issue with your handheld device. I would try to backup your stuff rewipe the phone and see if that helps. If you don't choose to do this, thats cool I can understand that doing all this is really a pain in the rear. Good Luck!