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Old 05-01-2007, 11:35 AM   #1
pangelpip
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Default TeleNav Problem - Keyboard Lock

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I downloaded the trial right on my phone and when i go to use the program it wants my phone # ok but then i have to enter a 4 digit pin to login and i was never given one. I contact TeleNav but have yet to hear. I dont want my 30 day trial to be half gone by the time i hear anything. can anyone point me in the right direction?

Also, when i lock the keybord and i scroll over unlock - it just locks it to the point that i have to hit the star and send button. am i hitting the wrong button when i scroll over the "Unlock" I hit the scroll button. Sorry i am such a noob
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Old 05-01-2007, 01:57 PM   #2
Dawgfan
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Just to be sure, is TeleNav activated on your account as a service?

I would be outside when doing the initial setup of TeleNav as I never have success with it indoors but it works wonderfully in my car or outside.

The 4-digit PIN should be the last 4 digits of your phone #. You can go to TeleNav - Always find your way! and login with your phone # and that PIN and setup your "MyAccount". If you did not input your PIN correctly, you may have just gotten the stall screen where it seems to be trying but doing nothing, backlight goes out, etc and nothing ever happens.

Try being outdoors, using the correct PIN (assuming you have TeleNav as a paid service on your account) to setup TeleNav on your phone. The first sync may take a few minutes so give it time.

On the exit thing, it seems there is no "close" option for TeleNav, which irks me a bit. You just hit the back button to close the program.

Oh, and the "star and send button" to unlock is a feature of the 8800 where you cannot unlock by just choosing "unlock". I am not a fan of this as it seems a bit counterintuitive to me.
Let us know.
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Last edited by Dawgfan; 05-01-2007 at 01:59 PM..
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Old 05-01-2007, 01:58 PM   #3
LunkHead
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You should have got a txt message after accepting the terms of service.... Then you were taken to an area to enter your phone # and email address.... The pin is in the text message they sent....
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Old 05-01-2007, 02:17 PM   #4
pangelpip
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great thanks! i will have to try it when i get out of work today
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