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Old 02-09-2009, 07:58 AM   #1
xaznkidx52
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anyone know whats going on with my bb? everytime i text someone once in a while, almost always now it deletes the messages that i send and only keeps the ones people send me... also happens to my call log, erases everything so i wouldnt be able know who i got missed calls from... any explainations/help would be appreciated
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Old 02-09-2009, 08:06 AM   #2
skyman84
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Please remember, search first!

http://www.blackberryforums.com/gene...ee-memory.html
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Old 02-09-2009, 09:26 AM   #3
kevinwska
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THAT is not a good first step, but a great thing to do if you are a heavy user.

Basically whats wrong is you are using too much memory.
First thing to do is buy a MicroSD card if you haven't
Move all music, pics, video, and extra ring tones over to it. Also set your phone to save new pics and video to the card.
Remove any extra 3rd party themes that you do not use (you can always add them back later if you wanna use it)
Remove any third party Apps that you do not need.

Pull battery
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Old 02-09-2009, 09:34 AM   #4
jsconyers
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Welcome to the forums.
It sounds like you are very low on memory.

What is your file free Options > Status?

Pull the battery and check again. Post your results back here.

Also, follow these links to prevent this issue from happening.

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ

How do I free up memory on my device? - BlackBerryFAQ

Follow Kevinwska's steps about the memory card, that will help significantly. To prevent this issue in the future, follow the steps in the link skyman84 posted.
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