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06-06-2012, 05:26 AM
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#1
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Thumbs Must Hurt
Join Date: Jan 2012
Location: Bengaluru
Model: 9810
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how to stop ETP.DAT messages from going to the bb?
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One of our users has received about 30 ETP.DAT BB activation messages into his inbox.
I understand 1 or 2 are sent out while contacting the BB server
Is there a way for us to stop further ETP.DAT msgs from going 2 his Bb?
RamuZ
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Ramu D king
Mobility infra support specialist
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06-06-2012, 05:57 AM
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#2
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Thumbs Must Hurt
Join Date: Jan 2012
Location: Bengaluru
Model: 9810
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Posts: 83
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Re: how to stop ETP.DAT messages from going to the bb?
Actually, i 4got 2 mention,
i have asked him to delete the Desktop [CMIME] n Desktop [CICAL] service books. Lets see if that fixes it
Shud i resend Service books from BES 5.0.3 after this?
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Ramu D king
Mobility infra support specialist
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06-06-2012, 07:13 AM
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#3
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BlackBerry Extraordinaire
Join Date: Mar 2006
Model: 9700
Carrier: t-mobile Germany
Posts: 1,381
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Re: how to stop ETP.DAT messages from going to the bb?
how are you sure about which device sends the activation messages ?
Everyone with a blackberry could try to activate his device using a wrong/mistyped address, the etp.dat message is sent to the email address you specify on the Blackberry.
Better send him the servicebooks again. because otherwise he will not be able to send email.
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06-06-2012, 07:38 AM
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#4
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Thumbs Must Hurt
Join Date: Jan 2012
Location: Bengaluru
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Re: how to stop ETP.DAT messages from going to the bb?
This guy is already recieving Emails/Contacts/Calendar, so i dont see the logic in him activating with his/somebody's Eamil
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Ramu D king
Mobility infra support specialist
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06-06-2012, 08:21 AM
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#5
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BlackBerry Extraordinaire
Join Date: Mar 2006
Model: 9700
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Re: how to stop ETP.DAT messages from going to the bb?
But, the only thing you know, (unless you know how to read whats inside the etp.dat file, which I do not), is, that a message arrived in somones mailbox. You dont know where it originates.
It could be me trying to activate my personal blackberry, but, accidentally try your email address instead because of a typo.
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06-06-2012, 08:23 AM
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#6
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Thumbs Must Hurt
Join Date: Jan 2012
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Re: how to stop ETP.DAT messages from going to the bb?
thats rite, i agree with ur point
i have had him delete service books and resent them from BAS, lets c if it fixed that
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Ramu D king
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06-06-2012, 09:46 AM
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#7
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BlackBerry Elite
Join Date: Jan 2008
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Re: how to stop ETP.DAT messages from going to the bb?
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I had to fall
To lose it all
But in the end
It doesn't even matter
Rocking the Motion with out lotion.
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06-09-2012, 09:59 PM
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#8
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Thumbs Must Hurt
Join Date: Feb 2008
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Re: how to stop ETP.DAT messages from going to the bb?
Also, if you try to install the older version of desktop manager, and choose blackberry redirector, you'll get a lot of etp messages.
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Martin 
Blackberry Instructor 
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