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10-08-2011, 06:38 AM
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#1
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New Member
Join Date: Oct 2011
Model: 9630
PIN: N/A
Carrier: Sprint
Posts: 1
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Old Blackberry all new emails truncated. HELP
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I've had my blackberry tour for over a year now, and it's always been dependable. I've come to rely on it for my emails, and as I'm always running around, it's very important for me to be able to read all my messages in transit.
Out of the blue (this morning), I found that all of the emails my phone is receiving are not loading. Instead, I am getting a "message Truncated due to size" for everything. I have no idea what could cause this, since it was working perfectly less than 5 hours ago.
Can anyone please help me?
Thank you,
Jess
model#: 9630
Service Provider: Sprint
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10-08-2011, 07:15 AM
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#2
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New Member
Join Date: Oct 2011
Model: torch
PIN: N/A
Carrier: AT&T
Posts: 1
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Re: Old Blackberry all new emails truncated. HELP
Happening on my Torch through AT&T also! I have it reboot over night and when it came back on ALL emails, even one word ones I send to myself, say "Message truncated due to size". The subject lines come through. This is for gmail, yahoo and hotmail. HELP HELP HELP
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10-08-2011, 07:23 AM
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#3
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New Member
Join Date: Oct 2011
Model: 9700
PIN: N/A
Carrier: ATT
Posts: 1
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Re: Old Blackberry all new emails truncated. HELP
Me too!! Messages received last night were perfect and now this morning, every single one is truncated! HELP!!
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10-08-2011, 07:28 AM
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#4
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New Member
Join Date: Oct 2011
Model: 9700
PIN: N/A
Carrier: t-mobile
Posts: 5
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Re: Old Blackberry all new emails truncated. HELP
and also on T-mobile. Would be great if a mod could tell us if there is a problem today.
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10-08-2011, 07:33 AM
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#5
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New Member
Join Date: Oct 2011
Model: 9000
PIN: N/A
Carrier: AT&T
Posts: 1
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Re: Old Blackberry all new emails truncated. HELP
Same for me: 5 hours ago I got emails and now "message truncated due to size" on every single email (yahoo, gmail, aol, local cable, corporate, etc) after 7am boot up. (Old BB bold 9000, AT&T, corporate BIS, v.5.0.0.822)
Last edited by gemmabead; 10-08-2011 at 07:39 AM..
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10-08-2011, 08:11 AM
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#6
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New Member
Join Date: Oct 2011
Model: 7130e
PIN: N/A
Carrier: Sprint
Posts: 1
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Re: Old Blackberry all new emails truncated. HELP
Same problem for me, with Sprint, with the 9130e. Every single email has the "message truncated due to size" message. I rebooted it, but still the same problem.
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10-08-2011, 08:24 AM
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#7
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Thumbs Must Hurt
Join Date: Dec 2005
Model: 9650
Carrier: Verizon
Posts: 111
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Re: Old Blackberry all new emails truncated. HELP
Same for Verizon as well.
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10-08-2011, 08:39 AM
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#8
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New Member
Join Date: Oct 2011
Model: 9700
PIN: N/A
Carrier: t-mobile
Posts: 5
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Re: Old Blackberry all new emails truncated. HELP
i have been looking at web, cannot find any news - anyone find any reasons for this problem today?
thanks
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10-08-2011, 09:02 AM
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#9
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BlackBerry Master
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
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Re: Old Blackberry all new emails truncated. HELP
I'm wondering if this is a glitch due to Sprint upgrading to BIS 4.1.
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10-08-2011, 09:03 AM
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#10
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New Member
Join Date: Oct 2011
Model: 9700
PIN: N/A
Carrier: t-mobile
Posts: 5
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Re: Old Blackberry all new emails truncated. HELP
it is on all carriers, tmobile, sprint, att and verizon. but they were to do a BIS upgrade today, maybe that is the problem, shame that no one from RIM communicates
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10-08-2011, 09:10 AM
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#11
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New Member
Join Date: Oct 2011
Model: 9800
PIN: N/A
Carrier: AT&T
Posts: 1
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Re: Old Blackberry all new emails truncated. HELP
It's happening to my Torch through AT&T as well!
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10-08-2011, 09:12 AM
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#12
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New Member
Join Date: Oct 2011
Model: 9700
PIN: N/A
Carrier: Rogers (Canada)
Posts: 1
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Re: Old Blackberry all new emails truncated. HELP
It is happening to me too, in Canada, with Rogers, one of Canada's largest carriers.
I was deleting old messages off my BB, thinking that might be the cause, but now see this issue affecting other users with multiple Wireless carriers in the US, so must be with RIM.....
I am sure they will fix....at some point
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10-08-2011, 09:49 AM
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#13
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Appleinator
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
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Re: Old Blackberry all new emails truncated. HELP
No problem with AT&T in the Northeast.
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10-08-2011, 09:51 AM
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#14
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BlackBerry Master
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
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Re: Old Blackberry all new emails truncated. HELP
Today was the day slated for many carriers in North America to update the BIS.
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10-08-2011, 10:02 AM
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#15
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New Member
Join Date: Feb 2006
Model: 8800
Carrier: Rogers
Posts: 5
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Re: Old Blackberry all new emails truncated. HELP
Exact same issue with Rogers in Canada. Called Rogers tech support and they didn't help.
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10-08-2011, 10:27 AM
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#16
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New Member
Join Date: Aug 2011
Model: 8520
PIN: N/A
Carrier: Sprint
Posts: 4
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Re: Old Blackberry all new emails truncated. HELP
Thank god it's not only me... I just posted because my Curve 8530 - through Sprint - is experiencing it too - last night all was fine, now every single message is truncated. What is going on?!! And nowhere else online am I finding message one about this, except here!
Posted via BlackBerryForums.com Mobile
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10-08-2011, 10:48 AM
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#17
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Appleinator
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
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Re: Old Blackberry all new emails truncated. HELP
Quote:
Originally Posted by sXeblues
Thank god it's not only me... I just posted because my Curve 8530 - through Sprint - is experiencing it too - last night all was fine, now every single message is truncated. What is going on?!! And nowhere else online am I finding message one about this, except here!
Posted via BlackBerryForums.com Mobile
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No need to double post. You other thread has been deleted.
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10-08-2011, 11:38 AM
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#18
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New Member
Join Date: Oct 2011
Model: 9800
PIN: N/A
Carrier: Rogers
Posts: 1
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Re: Old Blackberry all new emails truncated. HELP
Now is at the noon time ET, but still not working for the whole North America? Is this the dark day for BB to salute to Steve Job's passaway? Can someone help? Even one word message is truncated
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10-08-2011, 11:51 AM
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#19
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Appleinator
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
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Re: Old Blackberry all new emails truncated. HELP
As I said earlier, its working fine on AT&T in NH. No problems at all today.
Have you tried a battery pull and resent service books?
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10-08-2011, 12:04 PM
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#20
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New Member
Join Date: Oct 2011
Model: 9500
PIN: N/A
Carrier: Verizon
Posts: 1
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Re: Old Blackberry all new emails truncated. HELP
have had the same issue here in CT since this am...Verizon
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