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06-17-2005, 09:41 AM
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#1
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CrackBerry Addict
Join Date: Oct 2004
Location: Delaware, USA
Model: 8320
Carrier: at&t/T-Mobile/Verizon
Posts: 747
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RIM Outage?
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Hi, just got off the phone with TMobile, they said there's some sort of outage at RIM right now. It seems spotty as some people are working according to the BES, some aren't. Are any of you experiencing problems?
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Richard Sun
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06-17-2005, 02:45 PM
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#2
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Knows Where the Search Button Is
Join Date: Jun 2005
Model: 7230
Posts: 35
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06-17-2005, 02:45 PM
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#3
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Thumbs Must Hurt
Join Date: May 2005
Location: New York City
Model: 8700
Carrier: T-Mobile
Posts: 58
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Yes, me too... (but I'm not on BES)...
I'm on the BWC and I have mail in my inbox but no forwarding to my handheld.
Cannot send PIN messages either.
Do T-Mobile have a network status page on the web or are we supposed to go through the customer care maze of options?
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HeadOffice
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06-17-2005, 02:46 PM
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#4
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Thumbs Must Hurt
Join Date: Mar 2005
Location: Orlando, FL
Model: 8900
OS: v1.231
PIN: 24B4E64D
Carrier: T-Mobile USA
Posts: 191
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Got the same problem right here. I'm here in Orlando, FL.
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06-17-2005, 03:39 PM
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#5
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BlackBerry God
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
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RIM stated to me just minutes ago that there was no ETA on a resolution. They are calling it a 'temporary interruption in service' - it is atleast North American customers. Sporadic or no emails being delivered to users here.
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In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
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06-17-2005, 03:42 PM
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#6
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Knows Where the Search Button Is
Join Date: Sep 2004
Location: MD/DC Area (USA)
Model: 8300
Carrier: AT&T
Posts: 31
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This is a similar message I got from RIM....
We have discovered that the BlackBerry outage affects all types of BlackBerry and is a RIM (Research In Motion) issue, not a provider-specific issue. RIM is investigating the situation and should soon provide us an estimated time when repairs will be completed.
We will keep you informed as we get additional information.
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06-17-2005, 03:45 PM
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#7
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BlackBerry Extraordinaire
Join Date: Apr 2005
Location: The Mile Hi City
Model: 9900
OS: 7.0
Carrier: TMO
Posts: 2,794
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Denver...
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06-17-2005, 03:49 PM
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#8
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Knows Where the Search Button Is
Join Date: Mar 2005
Location: nj
Model: Curve
Carrier: att
Posts: 48
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nothing here in NJ- Cingular user - BUMMER!!!!
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06-17-2005, 03:50 PM
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#9
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BlackBerry Extraordinaire
Join Date: Oct 2004
Location: Fort Worth, Texas
Model: 8220
PIN: FFFFFFFF
Carrier: T-Mobile
Posts: 1,734
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I just got an e-mail notification from one of our division helpdesks that they've been on the phone with RIM and there is no ETA on the solution. RIM is aware of it.
My Nextel phone continues to work fine.
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Stonent
Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
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06-17-2005, 03:50 PM
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#10
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New Member
Join Date: Mar 2005
Model: 8703e
Carrier: Cellular South
Posts: 10
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Mississippi
half users are working, half are not. no rhyme or reason, not carrier specific.
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06-17-2005, 06:27 PM
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#11
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CrackBerry Addict
Join Date: Oct 2004
Location: Delaware, USA
Model: 8320
Carrier: at&t/T-Mobile/Verizon
Posts: 747
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Looks like full connectivity is back, at least for now. Anyone have any ideas of what happened?
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Richard Sun
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06-17-2005, 06:28 PM
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#12
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BlackBerry God
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
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Our connectivity is back for about 90% of our users. The others I'm sure are either still not working, have their phones off, or simply need to reboot their handhelds.
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In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
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06-17-2005, 06:33 PM
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#13
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Knows Where the Search Button Is
Join Date: Mar 2005
Location: nj
Model: Curve
Carrier: att
Posts: 48
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I'm still down here in NJ- rebooted, etc. Just have to wait my turn, I guess.
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06-17-2005, 06:45 PM
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#14
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Thumbs Must Hurt
Join Date: May 2005
Location: SW Florida
Model: 8330
Carrier: Verizon
Posts: 103
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Having intermittent issues in our company with users across Texas, Florida, Arizona and California.
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06-17-2005, 06:54 PM
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#15
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Talking BlackBerry Encyclopedia
Join Date: May 2005
Location: Baltimore, MD
Model: Pearl
Carrier: T-Mobile
Posts: 210
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Only my Cingular guys are having problems here in Baltimore, MD.
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Jay™
Nextel 7520 | BES 4.0 | HS810 Headset
PIN: 400809E0
"a One that isn't cold is scarcely a One at all"
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06-17-2005, 07:45 PM
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#16
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Knows Where the Search Button Is
Join Date: Mar 2005
Location: nj
Model: Curve
Carrier: att
Posts: 48
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Quote:
Originally Posted by TheWastedYears
Only my Cingular guys are having problems here in Baltimore, MD.
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Yet another reason why Cingular sucks. I'm still down too- Jersey.
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06-17-2005, 07:48 PM
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#17
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No longer Registered.
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
Posts: 13,962
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no issues at all here in atlanta
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06-17-2005, 09:55 PM
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#18
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BlackBerry Extraordinaire
Join Date: Apr 2005
Location: The Mile Hi City
Model: 9900
OS: 7.0
Carrier: TMO
Posts: 2,794
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Denver up...
Trying to be like Finch and keep the conversation short...
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06-17-2005, 10:04 PM
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#19
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Knows Where the Search Button Is
Join Date: Jun 2005
Model: 9700
OS: 5.0.0.442
Carrier: AT&T
Posts: 24
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AP wire is carrying a brief story about the outage... affected all carriers today between about 8:15 and noon EDT. Times correspond pretty well to my personal experience.
http://www.msnbc.msn.com/id/8259641/
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06-18-2005, 12:51 AM
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#20
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Talking BlackBerry Encyclopedia
Join Date: Apr 2005
Location: RDU
Model: 9810
OS: 7.0.0.261
Carrier: ATT
Posts: 343
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Amazingly uninformative story from AP, very much like this post.
Anyone out there know what the deal was?
Lightning? Al Qaeda? Klingons? Republicans?
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BIS (ATT)
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