[ilovecalculus]

I have had my blackberry bold 9780 for 4 days, and it has just suddenly stopped working.
I picked it up and it was at a weird white screen with a list of stuff on it, and then a window popped up that said
"Uncaught exception: java.lang.Nullpointer exception [ok]"
so i clicked ok, and then it brought me to a white screen that said
"app error 606 [reset]"
so i clicked reset, and i did the whole thing all over again!
Now, even if i don't click anything, it will just keep going to the white reset screen.
I have tried pulling out the battery, the sim card, and the memory card, but none have worked.

Please help if you can! I miss my phone :(

[aiharkness]

Wipe the device. See http://blackberryfaq.com/index.php/H...sing_Jl_Cmder?.

Then reinstall the device software.

Be careful with third-party apps and themes. Add them back one at a time and test before adding the next.

[ilovecalculus]

Thank you, but the link isn't working for me! Is there any other way i could do this?

[aiharkness]

The link to blackberryfaq.com doesn't work for you? Or, you can't download JL_CMDER?

If for some reason you can't get JL_CMDER, you can also use BBSAK. Search and you'll find it easy.
Posted via BlackBerryForums.com Mobile

[ilovecalculus]

The link wasn't working, but I searched and found a site for it. I will try this, and if i have any issues i will respond! Thanks again!