BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-13-2010, 07:24 PM   #1
proussak
Thumbs Must Hurt
 
Join Date: Mar 2006
Model: 8900
Carrier: Tmobile
Posts: 183
Default Kb14954

Please Login to Remove!

I'm trying to sync contacts on my 8900 with a new iMac on Snow Leopard using DM and I get an error message referring me to Blackberry Knowledge Base item KB14954. Within that I see this:

"The BlackBerry smartphone does not have the affected database associated with the organizer data item. For example, Contacts < address book database is not listed in the Clear Data section.

Resolution 4

1. Backup the BlackBerry smartphone data.
2. Verify that the affected database is not listed in the databases section.
3. Delete all BlackBerry smartphone data from the BlackBerry smartphone to retrieve the affected database. See KB14058."

Can someone translate this please? What is the "Clear Data section"? How can my BB not have the Contacts database? Is it saying I have to wipe everything from Contacts to get this to work?

Thanks
Offline  
Old 08-17-2010, 05:19 PM   #2
ateganda29
Knows Where the Search Button Is
 
Join Date: Oct 2007
Model: 9800
PIN: N/A
Carrier: AT&T
Posts: 31
Default

got the same error message. would like to know the answer to this as well.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Agilent E8403A VXI Mainframe + E8491B, E4808A, 7x E8461B Modules with WARRANTY picture

Agilent E8403A VXI Mainframe + E8491B, E4808A, 7x E8461B Modules with WARRANTY

$3900.00



TEKTRONIX TM5006A 6 BAY MAINFRAME.  (chassis Mainframe only) picture

TEKTRONIX TM5006A 6 BAY MAINFRAME. (chassis Mainframe only)

$200.00



EXFO FTB-500 Mainframe 4 Slot Mainframe Windows 8 picture

EXFO FTB-500 Mainframe 4 Slot Mainframe Windows 8

$999.95



HP 3488A HPIB Switch / Control Unit Mainframe picture

HP 3488A HPIB Switch / Control Unit Mainframe

$24.99



Chroma 6312A DC Electronic Load Mainframe with 63102A 2A/20A 16V/80V 1 picture

Chroma 6312A DC Electronic Load Mainframe with 63102A 2A/20A 16V/80V 1

$700.00



Tektronix TLA704 mainframe, TLA 7L3, TLA 7D1 modules, GHz probes, total system picture

Tektronix TLA704 mainframe, TLA 7L3, TLA 7D1 modules, GHz probes, total system

$499.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.