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Old 10-28-2007, 04:38 PM   #1
BoostedSupra
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Unhappy yahoo not working.. blackberry messenger stopped working..

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to start if off, i've had the same yahoo account for many years. i know my screen name and i know my password..

on email setup when i send my account info i get "an error occurred during email account validation. please check your information and try again. if the error persists please contact your email account provider. please try again"

so i downloaded yahoo GO. "log in failed"

downloaded yahoo messenger v 2.0 " service not enabled for this handheld"

what the hell is going on ?

and last night my blackberry messenger stopped working?

any help is greatly appreciated

thanks
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Old 10-28-2007, 04:44 PM   #2
aiharkness
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

So, you have no problem logging off and logging back on from computer? Problem is only accessing yahoo services from blackberry?..... Have you tried hard reset?
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Old 10-28-2007, 04:49 PM   #3
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Quote:
Originally Posted by aiharkness View Post
Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

So, you have no problem logging off and logging back on from computer? Problem is only accessing yahoo services from blackberry?..... Have you tried hard reset?
never had a prob gettin into yahoo from my pc. only from the blackberry..

by hard reset , you mean taking the bat out ? if so, yes.

this is so frustrating


also my BB messenger has pending contact info and wont send the invite
thanks for the reply

Last edited by BoostedSupra; 10-28-2007 at 04:50 PM..
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Old 10-28-2007, 04:50 PM   #4
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Wirelessly posted (8800: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Yep, ^^Needs a battery pull reset. What is happening with BBM?
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Old 10-28-2007, 04:52 PM   #5
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Originally Posted by JSanders View Post
Wirelessly posted (8800: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Yep, ^^Needs a battery pull reset. What is happening with BBM?
dunno about the BBmessenger. i didn't change anything. although i did drop it last night, but it wasn't bad. i don't think.. just stopped working
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Old 10-28-2007, 04:55 PM   #6
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

But you still have BIS (I'm assuming BIS) services, otherwise, BoostedSupra? The blackberry browser works?
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Last edited by aiharkness; 10-28-2007 at 04:56 PM..
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Old 10-28-2007, 04:57 PM   #7
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Quote:
Originally Posted by aiharkness View Post
Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

But you still have BIS (I'm assuming BIS) services, otherwise, BoostedSupra? The blackberry browser works?
yes, the browser still works .


thanks for the replys guys
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Old 10-28-2007, 05:01 PM   #8
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Carrier issue?..... Can you log in to BIS on carriers website and edit yahoo email settings, save, and get confirmation? Then resend service books?

Not sure what troubleshooting to try with yahoo messenger and Yahoo! Go
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Old 10-28-2007, 05:09 PM   #9
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so i did the battery reset. no dice.

i went through the browser to yahoo mail and it tells me "the ID or password you entered is invalid . please try again"
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Old 10-28-2007, 05:11 PM   #10
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Wirelessly posted (8800: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

The pending contact just hasn't responded.
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Old 10-28-2007, 05:12 PM   #11
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Quote:
Originally Posted by BoostedSupra
so i did the battery reset. no dice.

i went through the browser to yahoo mail and it tells me "the ID or password you entered is invalid . please try again"
You are talking abiut blackberry browser here, though, right?

Can you set up or edit yahoo email in BIS on carrier's website using computer, and get a confirmation?
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Old 10-28-2007, 05:14 PM   #12
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Originally Posted by JSanders View Post
Wirelessly posted (8800: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

The pending contact just hasn't responded.
i had the other phone in my hand..
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Old 10-28-2007, 05:16 PM   #13
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Quote:
Originally Posted by aiharkness View Post
Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)



You are talking abiut blackberry browser here, though, right?

Can you set up or edit yahoo email in BIS on carrier's website using computer, and get a confirmation?
yes. i went to yahoo through the phone.

i don't completely know what you're talking about in that last part, but i'm looking around yahoo to see if i can make something work
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Old 10-28-2007, 05:22 PM   #14
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Wirelessly posted (8800: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Honestly, I'd deletw the pending contact. Try a PIN message to the other BlackBerry. And another battery pull reboot. Leave the BlackBerry powered on and pull the battery.
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Old 10-28-2007, 05:24 PM   #15
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Quote:
Originally Posted by JSanders View Post
Wirelessly posted (8800: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Honestly, I'd deletw the pending contact. Try a PIN message to the other BlackBerry. And another battery pull reboot. Leave the BlackBerry powered on and pull the battery.
ok.besides the pending contact, i have a contact whom i've been communicating with through BBmessenger for the last week. now our devices aren't communicating anymore
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Old 10-28-2007, 05:28 PM   #16
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

BoostedSupra, checking my assumptions: you are not on BES, right? You have BIS, correct?
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Old 10-28-2007, 05:31 PM   #17
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Quote:
Originally Posted by aiharkness View Post
Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

BoostedSupra, checking my assumptions: you are not on BES, right? You have BIS, correct?
not on the BB enterprise server. correct
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Old 10-28-2007, 05:33 PM   #18
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

FWIW, sometimes in the past I had trouble logging into yahoo mobile site. Same thing; would not accept my username and password. My workaround was to log in to yahoo using the regular web site, then go back to the mobile site and refresh the page. As far as yahoo mail from the blackberry browser, you could try that.

If you are on BIS, it is much better to set up to have yahoo email pushed to the blackberry. See BIS section at blackberryfaq.com to get you started (if you are on BIS).
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Last edited by aiharkness; 10-28-2007 at 05:35 PM..
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Old 10-28-2007, 05:44 PM   #19
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i guess i'll just go to an ATT store tomorrow on lunch

this sucks
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Old 10-28-2007, 05:51 PM   #20
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I'm curious... Were you able to send a straight PIN message as JS suggested trying?
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