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Old 10-11-2014, 09:03 AM   #1
ba97
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Default BB Link WMP playlists not listing

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I have a Z10 and it would sync through BB Link with WMP no problem up to a few months ago. For the last months when BB Link opens, it only shows 2 of the 20 playlists on my computer. BB link shows all the playlists present on the Z10, which are not a direct match to the computer as I have created Z10 specific playlists while I use it.

I have searched forums but nothing comes up as a direct solution. I removed and reloaded BB Link several times. I switched the source from WMP to itunes and back. BB Link shows the other media files on the computer no problem. My computer music which the computer WMP playlists are driven from are on a micro SD plugged into the computer and the WMP on the computer works just fine. I am thinking I will just wait for 10.3 and see if it fixes it but the issue is BB Link on the computer or WMP, unless, there is something else I should try. I can live without the syncing but it would be nice to get it back. Ideas?
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Old 10-12-2014, 05:02 PM   #2
tsac
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Default Re: BB Link WMP playlists not listing

This might help for now. Known issue

KB34203-"BlackBerry Link was unable to load your music library" or "There are no songs in your <source> library" displayed when trying to sync music using BlackBerry Link
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Old 10-12-2014, 07:43 PM   #3
ba97
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Default Re: BB Link WMP playlists not listing

Thanks
I tried another computer and did not work since I could not change profiles. So I guess I will wait for a fix.
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