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Old 03-11-2013, 01:52 AM   #1
Rafael99
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Default [ask] cannot access email accounts

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Dear all,

I just got my blackberry fixed in a blackberry service center..
The guy there told me that he installed a hybrid OS
At first everything worked extremely well until i noticed that i can't access my email accounts (still can text message, but not email)
When i brought my device back, the guy said that it happened to other customers that he installed the same hybrid os with
but he would fix it for me for some additional money

can anyone tell me what he did to disable the messaging functionality?
and how can i re-enable it?
thx
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Old 07-22-2013, 09:28 AM   #2
hcsf
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Default Re: [ask] cannot access email accounts

Posted via BlackBerryForums.com Mobile
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Old 07-22-2013, 09:29 AM   #3
hcsf
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Default Re: [ask] cannot access email accounts

Can't setup my emaiL. To my bb
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Old 07-22-2013, 12:19 PM   #4
NJBlackBerry
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Default Re: [ask] cannot access email accounts

Do you have. A BlackBerry specific data plan. On your account?
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Old 07-22-2013, 02:41 PM   #5
rambo47
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Default Re: [ask] cannot access email accounts

Quote:
Originally Posted by Rafael99 View Post
Dear all,

I just got my blackberry fixed in a blackberry service center..
The guy there told me that he installed a hybrid OS
At first everything worked extremely well until i noticed that i can't access my email accounts (still can text message, but not email)
When i brought my device back, the guy said that it happened to other customers that he installed the same hybrid os with
but he would fix it for me for some additional money

can anyone tell me what he did to disable the messaging functionality?
and how can i re-enable it?
thx
You probably need to re-install the OS using a legit version blessed by a carrier. There's a sticky at the top of the 99xx forum with versions for the exact models. Don't use a version for the 9930 on your 9900. Download and install via Desktop Manager. Remember to backup first as the process will wipe your BB clean.
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Old 07-22-2013, 06:28 PM   #6
NJBlackBerry
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Default Re: [ask] cannot access email accounts

That Q10 has warped your mind. You replied to a post from March
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Old 07-23-2013, 09:56 AM   #7
rambo47
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Default Re: [ask] cannot access email accounts

D'oh!!!
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