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Old 08-19-2013, 01:09 AM   #1
ipsitab
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Default No sound.

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All the sounds on my BBZ10 have vanished. Media, phonecalls, notification alerts, alarm, nothing is working. Please help.The setting is saved to normal. I have tried a reboot and battery pull, nothing helps. Very distressed.
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Old 08-19-2013, 01:39 AM   #2
Escorts
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Default Re: No sound.

Try to update the OS.
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Old 08-19-2013, 05:48 AM   #3
NJBlackBerry
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Default Re: No sound.

Oh boy. Escorts with his immediate OS update.

ipsitab - was the phone recently dropped of did it get wet? Is it in a case of any kind?

Escorts - TRY and troubleshoot before suggesting an OS update.
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Old 08-19-2013, 08:13 AM   #4
surajbliss
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Default Re: No sound.

Quote:
Originally Posted by ipsitab View Post
All the sounds on my BBZ10 have vanished. Media, phonecalls, notification alerts, alarm, nothing is working. Please help.The setting is saved to normal. I have tried a reboot and battery pull, nothing helps. Very distressed.
Dear,

Please use JL_commender to wipe you HHP and reinstal it.
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Old 08-19-2013, 08:16 AM   #5
dc/dc
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Default Re: No sound.

Quote:
Originally Posted by surajbliss View Post
Dear,

Please use JL_commender to wipe you HHP and reinstal it.
Incorrect. Not only is this the wrong advice for this situation, JL_Cmder doesn't work on BB10 devices.
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Old 08-19-2013, 11:54 AM   #6
NJBlackBerry
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Default Re: No sound.

Everyone loves to wipe out devices.
Even using tools that don't work on BB10 devices.

Wow.
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Old 08-21-2013, 08:23 PM   #7
tr1ad
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Default Re: No sound.

i dropped my z10 and it hit the floor and bounced, encountered the same problem

what solved it was right below the battery contacts, i applied pressure by just holding it between thumb and forefinger

it started working again

*note* i also tried a rest, reinstalling the OS etc but it didn't work
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