BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 11-27-2009, 09:44 PM   #1
JayInNJ
Knows Where the Search Button Is
 
Join Date: Nov 2008
Model: 9530
PIN: N/A
Carrier: verizon
Posts: 49
Default Anyone else have problems connecting to new 27" iMacs

Please Login to Remove!

Just got the new 27" iMac with quad cores. I downloaded the Mac DM and when it is time to connect my Blackberry, I get an error on the blackberry saying the USB port can't charge my blackberry. Anyone else see this? Anyway around it? I am connecting it to the built-in port and have tried different ones. Anyone successfully connect to this model iMac?
Offline  
Old 11-30-2009, 08:05 PM   #2
teddeli
Knows Where the Search Button Is
 
teddeli's Avatar
 
Join Date: Apr 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 17
Default

Quote:
Originally Posted by JayInNJ View Post
Just got the new 27" iMac with quad cores. I downloaded the Mac DM and when it is time to connect my Blackberry, I get an error on the blackberry saying the USB port can't charge my blackberry. Anyone else see this? Anyway around it? I am connecting it to the built-in port and have tried different ones. Anyone successfully connect to this model iMac?
Just a thought. Are you using a data cable or a regular USB cable? You should be using a data cable.
Offline  
Old 12-09-2009, 06:59 PM   #3
JayInNJ
Knows Where the Search Button Is
 
Join Date: Nov 2008
Model: 9530
PIN: N/A
Carrier: verizon
Posts: 49
Default

Quote:
Originally Posted by teddeli View Post
Just a thought. Are you using a data cable or a regular USB cable? You should be using a data cable.
I didn't know there was a difference. I think I am using the cable it came with, but I have a few micro usb cables, so I might not be.
Offline  
Old 12-09-2009, 08:17 PM   #4
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

Quote:
Originally Posted by teddeli View Post
Just a thought. Are you using a data cable or a regular USB cable? You should be using a data cable.
Nonsense. There's no such thing as a "data cable". It's just a standard USB cable. Nothing special about it.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 12-09-2009, 10:08 PM   #5
teddeli
Knows Where the Search Button Is
 
teddeli's Avatar
 
Join Date: Apr 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 17
Default

Quote:
Originally Posted by JayInNJ View Post
I didn't know there was a difference. I think I am using the cable it came with, but I have a few micro usb cables, so I might not be.
While I am not entirely sure the cable is your problem here is some info that might be of help.

you should be using a data cable to connect your Blacberry to your Mac
There is a difference between a usb data cable and a regular usb cable.
The one that came with your Blackberry is a data cable

I have a 3 month old Mac 24 inch and have no problems connecting my Blackberry to it. There is an updated version of Blackberry Desktop Manager for Mac. Version 1.02. You candownload it from the Blackberry website.

Hope this has been of some help to you
Offline  
Old 12-09-2009, 10:10 PM   #6
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

Quote:
Originally Posted by teddeli View Post
There is a difference between a usb data cable and a regular usb cable.
The one that came with your Blackberry is a data cable
No, there's no difference.
It's just a USB cable.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 12-10-2009, 04:07 PM   #7
teddeli
Knows Where the Search Button Is
 
teddeli's Avatar
 
Join Date: Apr 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 17
Default

Quote:
Originally Posted by penguin3107 View Post
No, there's no difference.
It's just a USB cable.
So "splen this to me Lucy" How come when I tried to plug my Storm 2 into my computer using a regular USB cable I got an error message stating my "USB device was using too much power therefore it has been disconnected to prevent damage." If I use a data cable everything is fine and dandy. It charges and transfers files.
Offline  
Old 12-10-2009, 04:50 PM   #8
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default

Should be moved to the Mac Users Corner.
Offline  
Old 12-10-2009, 10:01 PM   #9
daphne
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Paspt
OS: 10.3.0.90
PIN: X1ZPY34K
Carrier: VZW but not for long
Posts: 9,176
Default

Quote:
Originally Posted by NJBlackBerry View Post
Should be moved to the Mac Users Corner.
Done.
__________________
Report spam text messages to 7726
#BlackBerry by choice
Offline  
Old 12-10-2009, 10:31 PM   #10
Statman
Thumbs Must Hurt
 
Statman's Avatar
 
Join Date: Feb 2009
Location: Boulder
Model: 8830
OS: 4.6.1.30
PIN: N/A
Carrier: Verizon
Posts: 97
Default

AFAIK there there may be differences in the cables, but there is no specific data cable vs. not...they are simple universal serial bus cables for connecting two devices...uh that would be universal...LOL

Are you starting your mac in 64 bit mode? That may be the issue.
__________________
Statman
8830WE VZW
4.6.1.305 hybrid
Mac Pro 2X2.8 Quad SL
Offline  
Old 12-10-2009, 10:59 PM   #11
JayInNJ
Knows Where the Search Button Is
 
Join Date: Nov 2008
Model: 9530
PIN: N/A
Carrier: verizon
Posts: 49
Default

Quote:
Originally Posted by Statman View Post
AFAIK there there may be differences in the cables, but there is no specific data cable vs. not...they are simple universal serial bus cables for connecting two devices...uh that would be universal...LOL

Are you starting your mac in 64 bit mode? That may be the issue.
Yes, it is 64 bit mode. Snow Leopard 10.6.2. I have a few cables and they work with Windows, just not on this particular Mac. I would like to be able to sync on either. I'll try a few cables and download the latest DM which just got updated.
Offline  
Old 12-10-2009, 11:20 PM   #12
Statman
Thumbs Must Hurt
 
Statman's Avatar
 
Join Date: Feb 2009
Location: Boulder
Model: 8830
OS: 4.6.1.30
PIN: N/A
Carrier: Verizon
Posts: 97
Default

The DM will NOT work if you boot in 64 bit mode...that was my point. You have to start your mac in 32 bit mode....LOL
__________________
Statman
8830WE VZW
4.6.1.305 hybrid
Mac Pro 2X2.8 Quad SL
Offline  
Old 12-10-2009, 11:27 PM   #13
JayInNJ
Knows Where the Search Button Is
 
Join Date: Nov 2008
Model: 9530
PIN: N/A
Carrier: verizon
Posts: 49
Default

It seems to be working now. I found my original USB cable and installed the latest DM. I think the cable might have fixed it though. Weird because I have used the same generic cables on my Windows laptop without a problem. I just did a sync and backup with no problem. I do like this Mac version of DM, much less confusing. BTW, I didn't change how I booted up. I am not even sure how to boot in 32 bit mode. I am a noob to Macs. Thanks for all the help. No one in a Mac forum offered much help, since I think they all use iPhones and not much Blackberrys.
Offline  
Old 12-11-2009, 11:39 AM   #14
Statman
Thumbs Must Hurt
 
Statman's Avatar
 
Join Date: Feb 2009
Location: Boulder
Model: 8830
OS: 4.6.1.30
PIN: N/A
Carrier: Verizon
Posts: 97
Default

Actually you have to force the mac into 64 bit mode, so just restarting the mac will start it in 32 bit mode. If you open Activity Monitor, you can see which apps are using 64 bit mode. If you click on the app itself (not double click) and "get info" you sometimes have the option of which mode to use (like 32 bit or rosetta). It is quite possible your cable is bad or a poor connection.

Uh and this is the mac forum...LOL
__________________
Statman
8830WE VZW
4.6.1.305 hybrid
Mac Pro 2X2.8 Quad SL
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


National Instruments Mainframe Chassis - NI-PXIe-1071 w/Warranty picture

National Instruments Mainframe Chassis - NI-PXIe-1071 w/Warranty

$650.00



Chroma 6312A DC Electronic Load Mainframe **FOR PARTS ONLY, POWERS ON** picture

Chroma 6312A DC Electronic Load Mainframe **FOR PARTS ONLY, POWERS ON**

$150.00



Fluke Networks Versiv Modular Mainframe AS IS picture

Fluke Networks Versiv Modular Mainframe AS IS

$1900.00



Tektronix TM502A Two Slot Mainframe - Tested and Working picture

Tektronix TM502A Two Slot Mainframe - Tested and Working

$100.00



Chroma 6312 DC Electronic Load Mainframe  picture

Chroma 6312 DC Electronic Load Mainframe

$254.96



SHC SYSTEM 6 MAINFRAME + Mixed Modules 6-562,6-201,6-402. picture

SHC SYSTEM 6 MAINFRAME + Mixed Modules 6-562,6-201,6-402.

$99.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.