BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-02-2010, 09:19 AM   #1
vliou
Platinum Sponsor
 
Join Date: Apr 2006
Model: 9700
Carrier: Telus
Posts: 331
Default Bold 9700 Level 1

Please Login to Remove!

I have the strangest issue with my new Bold 9700. My Level 1 notifications isn't working. I've checked BIS, rechecked all my profiles, deleted email accounts + readded it, but nothing, level 1 is not working. Does anyone know if this is a known bug? Ever since the 8703 when I started using Level 1 it worked flawlessly, now i'm stumped...
__________________
Vincent L
Sync your Contacts/Calendar/Notes/Tasks wirelessly from your PC to BB - http://www.thinkpost.net
Offline  
Old 08-02-2010, 08:51 PM   #2
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,000
Default

Try sending yourself a message designated level 1 and see if the options for notification have been changed or your not set the way you think

To change the priority level of email messages on the BlackBerry device, complete the following steps:

On the Home screen, click Compose Email.
Select the name of the message recipient.
In the Message screen, click the trackwheel, then selectOptions. The Current Message Options screen is displayed.
In the Importance field, click the trackwheel, then selectChange Option.
Select the preferred priority level (Low,Normal, or High). The default is Normal.
Click the trackwheel, then selectSave.
Compose the message and send.
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 08-02-2010, 09:13 PM   #3
akosnitzky
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Default

Quote:
Originally Posted by vliou View Post
I have the strangest issue with my new Bold 9700. My Level 1 notifications isn't working. I've checked BIS, rechecked all my profiles, deleted email accounts + readded it, but nothing, level 1 is not working. Does anyone know if this is a known bug? Ever since the 8703 when I started using Level 1 it worked flawlessly, now i'm stumped...
Hello. Please change your profile to the correct device which is helpful for all. When you edited your profile, did you see if your level 1 would notify with different methods? (LED Indicator, vibrate, sound). If you chose sound, dont forget to have an available volume. Another option may be to set up a custom profile.
__________________
------
Follow @akosnitzky on Twitter

LET'S GO CANES!
Offline  
Old 08-08-2010, 11:51 AM   #4
vliou
Platinum Sponsor
 
Join Date: Apr 2006
Model: 9700
Carrier: Telus
Posts: 331
Default

Yes, I have indeed done all that. On my old Tour, the very least it would do is turn the email subject line Red, it isn't even doing that, and yes the filters are set properly...any other ideas?
__________________
Vincent L
Sync your Contacts/Calendar/Notes/Tasks wirelessly from your PC to BB - http://www.thinkpost.net
Offline  
Old 08-08-2010, 12:02 PM   #5
akosnitzky
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Default

Which OS variant are you using? Type myver on your memo pad or look at options-about for this info
__________________
------
Follow @akosnitzky on Twitter

LET'S GO CANES!
Offline  
Old 08-08-2010, 12:03 PM   #6
vliou
Platinum Sponsor
 
Join Date: Apr 2006
Model: 9700
Carrier: Telus
Posts: 331
Default

EDIT: 5.0.0.743 - upgrading to the new one now
__________________
Vincent L
Sync your Contacts/Calendar/Notes/Tasks wirelessly from your PC to BB - http://www.thinkpost.net

Last edited by vliou; 08-08-2010 at 12:05 PM..
Offline  
Old 08-08-2010, 12:27 PM   #7
vliou
Platinum Sponsor
 
Join Date: Apr 2006
Model: 9700
Carrier: Telus
Posts: 331
Default

Issue resolved - called carrier - under the BIS admin screen, there is a field, that for whatever reason, was checked - "ignore email filters"

o.O.
__________________
Vincent L
Sync your Contacts/Calendar/Notes/Tasks wirelessly from your PC to BB - http://www.thinkpost.net
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

DGH D5132 4-Ch Analog Input to Computer Interface Module 5V In, RS485 Output
$199.99
DGH D5132 4-Ch Analog Input to Computer Interface Module 5V In, RS485 Output picture15 AD7821KN 9236 chip IRELAND 20 PIN ANALOG DEVICE computer 41v4
$49.99
15 AD7821KN 9236 chip IRELAND 20 PIN  ANALOG DEVICE computer 41v4 pictureMeasurement Computing USB-3101 MCC 4 Channel 16 Bit Analog Voltage Output
$199.99
Measurement Computing USB-3101 MCC 4 Channel 16 Bit Analog Voltage Output pictureJeppesen Student CSG JS514101 Flight Computer & Slide Graphic Manual - A11
$19.95
Jeppesen Student CSG JS514101 Flight Computer & Slide Graphic Manual - A11 pictureMeasurement Computing PCI-DAS6025 Analog DIO Card Digital PCI Board NICE UNIT
$59.97
Measurement Computing PCI-DAS6025 Analog DIO Card Digital PCI Board NICE UNIT picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.