Quote:
Originally Posted by holden
Wirelessly posted
Hi...
I want to unlock an 8310 at&t device. My support service says he needs to know 3 items.
1.) IMEI
2.) Pin
3.) What service provider do you have.
I am uocking this phone for my daughter and do not have her carrier but can get that information by calling her. My question is why would he need to know her current carrier when we want to unlock a phone from AT&T?
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They should not need to know what carrier it is going to be used on, only what carrier it is locked to. You unlock it so it can be used with any carrier.
Not sure who you are going through but this doesn't make sense. I've never used an unlocking service -- always either bought phone already unlocked or gotten the unlock code from my carrier for a device I bought from them. I have however heard very good things about Horizon Wireless and would probably use them if I needed to pay for unlocking.