See what others say. And if you haven't already, do a thorough search on camera in the 9500 series forum. What I see after a quick, brief search is (a) hard reset, (b) reinstall the OS, and (c) upgrade the OS, each with varying degrees of success at fixing the problem. But I didn't spend much time looking. Maybe a better search will lead to finding better info.
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- Ira
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