BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 02-13-2008, 12:40 AM   #1
el Stevil
New Member
 
Join Date: Feb 2008
Model: 9800
PIN: N/A
Carrier: AT&T
Posts: 9
Question Email Disappearing From BB

Please Login to Remove!

I recently updated my application to version 4.2.2.166 (latest from BB/AT&T website). I have two pop accounts receiving emails on my 8300. The one is working as normal, but the second one is not. The emails are automatically disappearing when ever my desktop outlook application pulls the new messages from the server. Does any one know what is going on here? I want the messages to remain on my BB.

Thanks,
el Stevil
Offline  
Old 02-13-2008, 07:53 AM   #2
lolaisodd
Knows Where the Search Button Is
 
lolaisodd's Avatar
 
Join Date: Oct 2007
Location: Singapore
Model: xxxx
PIN: N/A
Carrier: Singtel
Posts: 44
Default

I might be a little rusty on BIS issues but did you leave a copy of messages on the server?
__________________
BES 4.1.5 for Microsoft Exchange | Exchange 2003 SP2 | 1 user only
Offline  
Old 02-13-2008, 09:27 AM   #3
el Stevil
New Member
 
Join Date: Feb 2008
Model: 9800
PIN: N/A
Carrier: AT&T
Posts: 9
Default

I do not leave a copy there, but i haven't had this issue before i upgraded to 166. It's not that i am not receiving the emails, becuase i do. It's that when they are down loaded from the server via outlook, that the emails are being deleted from my blackberry for my one pop account.
Offline  
Old 02-13-2008, 09:32 AM   #4
Sith_Apprentice
Retired BBF Moderator
 
Sith_Apprentice's Avatar
 
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
Default

is it only that email address or are other things being deleted as well? (call logs, calendar entries, etc) If more than just that email address are being deleted, it may be a memory issue.
Offline  
Old 02-13-2008, 09:57 AM   #5
John Clark
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
Default

If you delete from the server many of the email accounts will reconcile now from the server to the BB. So, if the email is deleted from the server it will be deleted from the BB. You can turn this off by logging on to your BIS site from your PC and turning this feature off.
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


NEW Sick Photoelectric Switch Sensor WTV4-3P2241  picture

NEW Sick Photoelectric Switch Sensor WTV4-3P2241

$210.00



1pcs New AB isolating switch 194E-E63-1753 in box picture

1pcs New AB isolating switch 194E-E63-1753 in box

$318.00



Eaton Rotary Disconnect Switch Part No. P1-32 picture

Eaton Rotary Disconnect Switch Part No. P1-32

$150.00



emergency power transfer switch non fused generator manual ge 100 amp 240 volt picture

emergency power transfer switch non fused generator manual ge 100 amp 240 volt

$206.89



5X Toggle SWITCH ON/OFF Heavy Duty 15A 250V SPST 2 Terminal Car Boat Waterproof  picture

5X Toggle SWITCH ON/OFF Heavy Duty 15A 250V SPST 2 Terminal Car Boat Waterproof

$7.95



Starter Switch Fits FARMALL H HV M MD O4 OS4 OS6 WD6 W4 W6 picture

Starter Switch Fits FARMALL H HV M MD O4 OS4 OS6 WD6 W4 W6

$17.44







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.