[Sith_Apprentice]

nope. the only thing i can think of, in both these cases, is that somehow the RIM outage today affected your ability to get your Browser information pushed to the device. Both of you try calling your carriers and seeing if they can remove and readd the data plan, or at least refresh the services on the account

[xblankx]

i don't know what i did/ didn't do but all of the sudden i just checked my blackberry and the browser showed up along with the "personal e-mail set up" that was missing. weird.....

[DiabloZoe]

Originally Posted by Sith_Apprentice

nope. the only thing i can think of, in both these cases, is that somehow the RIM outage today affected your ability to get your Browser information pushed to the device. Both of you try calling your carriers and seeing if they can remove and readd the data plan, or at least refresh the services on the account

I just dealt with tis on sunday! When i got my curve the browser was there! Tmob told me that because I did not have the internet plan that the browser icon would not show up! It has to do with the service books they send. I told them ok what the hell am I supposed to do if I use the wifi? how do I browse? they sent me over to there H@H customer care people and they did some trouble shooting. While on the phone I noticed i had 2 instant messaging icons one goes straight to instant messaging and the other one was a folder with all my instant messaging icons and my browser! If you go into applications and the browser app is still in the phone then the icon is somewhere too!

[Sith_Apprentice]

seems like the outage had an effect on the service books for the browser.

[xblankx]

thanks for your help

[DiabloZoe]

if he just got his curve during the outage or right before! They did not say the outage affected every blackberry and I thought the service books came from the provider? Just asking

[Sith_Apprentice]

last information i had seen is that it affected service in the americas. activation/data services/etc

[DiabloZoe]

im not saying your wrong!! I was able to receive emails today and did not notice the outage! As for the missing browser I encountered this very same problem and thats how I fixed it!

[rpvitale]

I was getting a sim change at the time of the outage and now I have no BIS browser either. It vanished. Only my BES browser and Media net (although it wont connect). Did all the thing i could do but still NG. I guess a call to data support tomorrow. Just great!

[Sith_Apprentice]

it may fix itself in time. did you try all the methods listed above?

[DiabloZoe]

did you check to see if you have the browser app installed on you phone? it should be 4.2 if the browser app is installed then the icon is somewhere on the phone

[Sith_Apprentice]

thats provided the browser service books were pushed to the device. there was an issue today with just about everything BB related, so it may still be in the carrier que to send out.

[DiabloZoe]

all he should have to do is check the application list? if it not there call the provider have them resend service books?

[rpvitale]

I just deleted all the Browser service books and booted. Came back up and resent service books and registered. Still NG. Weird.

[rpvitale]

This morning my BIS Browser is back.

[peddlerp]

Originally Posted by Sith_Apprentice

Do you have a blackberry data plan? If you do, try to go to options > advanced > host routing table > menu > register now. If that doesnt work, then try a battery pull. If THAT doesnt work, log into your providers BIS site (www.cingular.com/blackberrystart ) and resend the service book

I had the same problem. I followed your instructions - completely. It solved my issue. Thanks

However, it is a crappy Browser, I like Yahoo.mobile better.