BlackBerry Forums Support Community

Dewars · 03-13-2006, 03:44 PM

I started having problems last night. I can not login to Verizon's BIS at all right now.

KonTiki · 03-13-2006, 03:52 PM

I can loggin fine to Verizons web client, I would call them and find out, this may be a regional thing i am in NJ.

whsbuss · 03-13-2006, 04:11 PM

Quote:

Originally Posted by KonTiki

I can loggin fine to Verizons web client, I would call them and find out, this may be a regional thing i am in NJ.

Maybe, but the Verizon BIS bookmark now shows Page cannot be displayed. However, email is getting through. This is really crazy.

Dewars · 03-13-2006, 04:35 PM

Looks like BIS is back up.

rockydock7080 · 03-13-2006, 04:51 PM

I get an "unexpected error" when attemption to access the cingular BIS page.

mriff · 03-13-2006, 04:55 PM

I can log on. Then on the main page, it says 42 unread messages. But then when I go to the mail page, there are only three messages. I still can't send an email with an attachment. Just the text goes through. Weird.

Cancel that. My BIS is now working just fine.

trustworthy · 03-13-2006, 05:17 PM

My Cingular BIS has been intermittent since 11 am ET. I called Cingular. The rep said all was OK at his end and put me through to RIM. RIM said they are having a BIS problem affecting a small number of users. They are working to correct and it should be back up soon. That was about 2 hours ago. He said he will follow up with me and that no email would be lost. He said when the problem is fixed a bunch of emails should all come in at the same time.

That's what I know.

pawn · 03-13-2006, 05:18 PM

I haven't gotten mail all day. Rogers web client.

Dewars · 03-13-2006, 06:31 PM

Quote:

Originally Posted by Dewars

Looks like BIS is back up.

So much for that. Its down again.

swatkins1 · 03-13-2006, 06:44 PM

I just got off the phone with Cingular and they said that RIM's side it really slow right now, thats why Cingular is having the issue. They said they do not know when it will be back up.

r0guenj · 03-13-2006, 06:48 PM

can't access cingular bis myself. the link appears to be invalid. i get "document contains no data" error when i try and access the site now.

swatkins1 · 03-13-2006, 06:49 PM

I keep getting Page cannot be displayed. They said it's because the site is linked to RIM

moonbaseone · 03-13-2006, 06:54 PM

I'm having problems too. I am on Cingular and I have the 8700c. Sent my BB an email at 6:30am, didn't get it till about 9:00am or so.

Hopefully this will be fixed soon. If this is all cause they are trying to upgrade/improve the system, I guess it's understandable that they ran into some unexpected problems.

Also, as of right now, I can't log on online either...

swatkins1 · 03-13-2006, 06:58 PM

Upgrade...that would be nice.

teskew · 03-14-2006, 12:30 AM

Okay, now I'm jinxed....my Cingular BIS is screwed up. I can't log in and I'm having an email delay also. Bummer.....

Just talked to Jake @ Cingular tech support - said the RIM server is offline for all service providers....because of the new BIS upgrade!!! RIM expects to have it up ASAP

dnabbate · 03-14-2006, 12:48 AM

I know I'm having issues with Cingular's site, but I don't know if it is related to this issue:
I left my BlackBerry on the Metro in DC on Thursday. I thought for sure it was a gonner, so I ran out and bought a replacement on Friday. Well, thirty minutes after I set up the new BB online (new pin and IMEI,) I get a call that someone found it and actually NextDay-ed it to me. (This is a miracle in DC.) I go into the settings page to input my old IMEI and PIN and it says that it is already registered with another account. So I called Cingular to make sure that the IMEI isn't blocked or anything (due to me reporting the phone as lost,) and they said it is not. After 30 minutes, he said it is due to RIM's difficulties/upgrades-- any ideas?