Originally Posted by xxDruMMer BoYxx
I'm very curious to know what you guys are telling the reps in order to get a replacement Tour. Are u guys really telling them, "I need a replacement because the battery door doesn't stay put," or do u guys just tell a lie? Cuz I'm wondering, is it THAT BAD that u have to return it...?
I didn't return because of the faulty battery door, swaped because of terrible voice quality. But to be honest I would return because of something like that. Think about it for a second, your spending hard earned money on a new device, not to mention signing a 2 year contract, for something that is not 100% out of the box. I'd imagine many people would say what ever they had to Say to the rep to make an exchange take place. Some don't care, some do! Different strokes for different folks I guess!