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Old 03-05-2007, 02:11 PM   #1
kpoland
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Default Calendar Entries Display 1 Hour Ahead When Created on the BB

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So... Everything in the environment is patched now, all the servers, Exchange servers, BES, devices, etc.

Yet, when an entry is created on the device, it will still display 1 hr ahead on Outlook.

I may have missed something - one question I have is this:

Am I actually supposed to run the Exchange update patch on the BES (because Exchange System Manager is a requirement of BES)? Because I'm fairly certain only the OS patch was done on the BES.
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Last edited by kpoland; 03-05-2007 at 07:38 PM..
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Old 03-05-2007, 02:28 PM   #2
kpoland
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Been digging:

From the BlackBerry PDF on the DST Patch...

Step 5: Apply the most recent Collaboration Data Objects (CDO) to the BlackBerry Enterprise Server and the Microsoft Exchange Server.

How do I apply the CDO? Extract it from the install file and regsvr32 it?

Or should I just do the Exchange patch on the BES?
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Old 03-05-2007, 02:30 PM   #3
DarienA
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Just run the Exchange DST patch on the BES.
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Old 03-05-2007, 03:33 PM   #4
kpoland
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Just did the Exchange patch (926666) on the BES - it didn't ask for a reboot, so I didn't.

Still having the same problem - entries I create on the device are ahead 1hr on Outlook.

All servers are patched (OS patch).
All Exchange servers are patched.
All BB devices are patched.

Strange things afoot:

User in Office A (Exchange Server A) creates appointments - they display properly when Online (not cached). When cached they appear 1 hour EARLY! Never seen this before!

User in Office B (Exchange Server B) creates appointments - they display 1 hr late whether cached or online.
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Old 03-05-2007, 06:51 PM   #5
kpoland
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I just tried to manually register cdo.dll as suggested in this article, and that did not help.
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Old 03-05-2007, 07:41 PM   #6
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Might be a silly question, but did you patch the desktops as well?
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Old 03-06-2007, 10:05 AM   #7
kpoland
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Quote:
Originally Posted by agep
Might be a silly question, but did you patch the desktops as well?
The one that is displaying the entry EARLY is probably not patched. I can't think of anything else.

But my PC is Vista, which doesn't need or have a patch. And I'm still showing dates 1 hr late.

On hold with RIM right now...
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Old 03-06-2007, 11:07 AM   #8
kpoland
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Out of sheer frustration, I relogged onto the BES servers and reregistered the cdo.dll this morning. And everything seems to work now!!

I can't possibly explain why it didn't work last night, so I don't feel too confident, but I dont care because it works!!!
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