I just got a 9650 last week (replacing a 9630) and had a similar problem - 9650 would not recognize a media card being inserted. I tried both the new card and the card from the old phone with pictures, music, etc. The old phone recognized both the new and old card.
Rep at the VZW store gave me a new phone on the spot - seemed like she had seen the problem before - something about the card not seating correctly in the slot.
Possible production problem ?
I have a Bold 9650 with VZW. I just got a replacement one because i cracked the track pad. I took the SD card out of the old one and inserted it into the new one. The new phone says that no media card is inserted. I put it back into the old one and it works fine. Solution anyone????? Thanks,