I tried to install a .alx file by BB Desktop Manager but it's showing an annoying error message again and again. When I click on Application Loader-Add/Remove application then after checking it's saying- 'Your BB Application loader needs to be updated before you can continue. Do you want to update now?' I clicked Yes, then a 16.3MB file downloaded, then it's saying- 'Existing blackberry software has been detected and must be closed before proceeding. ...'. So I disconnected my Berry and clicked OK, then something installs and the DM automatically starts, then I reconnected my phone and it's saying the same error message again. Tried this 10 times now and it's all same. I even uninstalled DM and reinstalled it, no luck. I am bored now. What to do?
The DM I installed is the latest version and my Device SW version is- .681.
I attached two pictures of my problem for better help.
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