[timwood]

Hi,
I searched, but couldn't find anyone with this issue. I have mp4 video files that I copy to my BB by either plugging the BB into my computer via USB and using mass storage mode or by taking the card out and using an SD card reader. When I first tried this I saw the videos show up in the Videos > My Videos and Videos > All Videos area of the Media application. Something happened since then and now I cannot see any videos I copy in this area, I can only access them by using the "Explore" function. The problem with this is that when you play a video by Exploring to it, it doesn't remain in "Now Playing" nor keep the place in the video you were watching when you change applications or lock the phone. No matter where on my SD card that I put the videos I can only access them by Exploring.

Any idea how to get the Media application to rescan/index my video files so they show up in the Videos section of the Media application?

Thanks,
-Tim

[John Clark]

Usually adding or removing a file and then unplugging will force a rescan. Did you try a battery pull? The other problem I've seen, in OS 4.6, though, is that if there are too many files in any folder the scan will not complete and won't show any media in the media app. Are you sure all the files are compatible videos? An incompatible file can cause this, as well. Try removing the ones you added and see if the card scans again. Then try and narrow it down from there.

[timwood]

I have tried deleting the media files, unplugging the BB, shutting it down, then plugging it back in and copying the files again. Still doesn't show up. I know the media files are compatible because they play just fine when I "Explore" to them and play them. I don't have version 4.6, and there's only a few media files. I have version 4.2.2.196.

I'll try the battery pull and see how that goes.

Thanks for the ideas, got any others?
-Tim

[timwood]

PULLING THE BATTERY WORKED!

Thanks John Clark!!