BlackBerry Forums Support Community

boone92 · 09-09-2009, 11:39 PM

Was this ever fixed? I don't necessarily enjoy every picture I email or upload to Twitter being unnecessarily rotated on it's side.

JSanders · 09-09-2009, 11:42 PM

boone, it's not a bug.

When taking a picture on the Storm, the correct way is to hold the Storm with the four buttons on the right.

Taken this way, all images will be correct when loaded to Fickr, Twitter or FaceBook... (I know... been there looking at the sideways pictures!).

StuartV · 09-10-2009, 10:24 AM

Quote:

Originally Posted by JSanders

boone, it's not a bug.

What?! How much is RIM paying you?

If the phone displays it correctly on the phone, no matter the orientation of the phone, then there is no reason the JPG file should not contain the correct bits so that the image is displayed correctly on any other platform.

If it doesn't, then it is either a bug in the Storm, or a bug in the platform/viewer that you transferred the picture to. In this case, it's a bug in the Storm.

JSanders · 09-10-2009, 10:36 AM

Stuart. It's not a bug. The screen rotation shows the image correctly in any orientation, except upside down (with the keys at the top of the screen).

A picture or image is taken in one orientation, and that's that. On the viewer of the Storm, when it is held in portrait orientation to take the picture, still captures the image in the "one" orientation.

Go hold a digital camera upside down or at 90 degrees and take the picture. The image is still ONLY captured in one orientation. The difference on the Storm is that the rotating orientation gives the user the "view" that it is in portrait (when it isn't).

Call it a bug if you want, I don't care. But this ^^ is how it works.

jsconyers · 09-10-2009, 10:42 AM

Well said, JSanders. Makes complete sense after you explained it.

StuartV · 09-10-2009, 12:14 PM

JSanders,

Then you're not talking about what the OP asked about. Some (beta, at least) versions of the Storm OS capture the picture and do not set the image orientation correctly. I have received pictures mailed from my brother's Storm (which he took with his Storm), which I can only view "right side up" by actually turning my phone upside down (since the Storm won't actually rotate the image to accomodate the phone being upside down). With the phone held right side up, the picture shows rotated 90 degrees. I rotate the phone 90 degrees (in either direction) and the picture rotates, so it is still displayed on its "side". But, once there, I rotate the phone another 90 degrees (so now it's upside down), and the picture doesn't rotate, so now I can see it right side up.

And, boone92, I think that is fixed now, but I'd have to test it to say for sure.

I used to have the same problem with my own Storm, but I'm pretty sure it went away after an upgrade around the .141 release (maybe? REALLY not sure).

JSanders · 09-10-2009, 12:57 PM

Your brother is not taking the pictures from holding the keys to the right then.

Same problem here when my wife sends me images from her Storm, or even If I send myself an image taken on my Bold (held sideways when taking the picture). It won't orient correctly on the Storm. I've been there.

I think the OP's question has been answered. Since I learned to hold the keys to the right when taking a pic, all my flickr, fb and twitter uploads have been oriented correctly, across 6-7 of the latest beta and released OS.

StuartV · 09-11-2009, 08:41 AM

So, you're saying the ONLY way to take a picture with the Storm (and have the orientation bits set correctly in the JPG) is to turn the phone on its side with the buttons to the right?

I would DEFINITELY call that a bug!

IMO, it should not matter what orientation the phone has when I snap a picture. When I view the picture afterwards, it should look just like it did when I took the picture (i.e. not rotated). And if I rotate the phone 90 degrees, the image on the screen should rotate the opposite way, so that it still looks just the same as when I took it. And if I then copy the picture off to my computer and upload, or if I post it directly from my phone, the result should also be displayed the same way it looked on the phone screen when I took the picture.

There's no technical reason it can't work this way (I don't believe). The phone knows what its physical orientation is when you take the picture. And there's no logical reason for it to not work this way.

jsconyers · 09-11-2009, 08:49 AM

I think it is more than that. Just because the screen rotates the image, doesn't necessarily mean that the camera lens rotates. If I would hold my Curve or a Bold at a 90 degree angle and take a picture, how would it upload?

JSanders · 09-11-2009, 09:15 AM

Quote:

Originally Posted by jsconyers

If I would hold my Curve or a Bold at a 90 degree angle and take a picture, how would it upload?

It would upload wrong.

Stuart would call it a big fat freakin' bug! FIX THE BOLD!

I call it disorientation.

Stuart, in this case, you're just wrong. It's not a big deal.

How much is APPL paying you?

StuartV · 09-11-2009, 01:11 PM

Does the Curve or Bold have an accelerometer? Do they automatically rotate the screen image based on how you're holding the phone? If yes, then the picture should display correctly, no matter how you were holding the phone when you took it. If not, then how could you expect the phone to know it's orientation when you took the picture, and thus, set the orientation bits in the JPG correctly?

OTOH, the Storm has accelerometers and knows which side of the phone is physically Up when you take the picture. So, if the Storm takes a picture when it's in Portrait orientation (i.e. the buttons are at the bottom), it knows that and should set the image file so that, when displayed by any (correctly functioning) JPG viewer, the pixels that were captured by the CCD (or CMOS sensor?) at the end opposite the phone's buttons should be displayed at the top.

If the phone is being held with the buttons on the left, the image file should be stored so that the pixels that were captured by "left side" of the CCD (left, when the phone is held in portrait orientation) are displayed as the top of the image.

Why would you think it should NOT work that way?

(You guys are like all the people who have argued so vehemently that the BB not automatically updating your TimeZone is the only "right" way for the phone to work. Now, OS 5.0 is coming out and, *gasp*, it has the option to auto update your TimeZone.)

StuartV · 09-11-2009, 01:13 PM

ps. Just because something works a certain way, and it's predictable and reliable, (or because it says BlackBerry on it) does not mean it's the "right" way for that thing to work.

StuartV · 09-11-2009, 01:37 PM

pps. I just took 2 pictures with my Storm. Both in Landscape mode. One with the phone buttons on the right, one with the phone buttons on the left. Then, I went into Pictures and viewed them both with the phone held in Portrait orientation.

Both pictures displayed correctly (according to me), i.e. no image rotation required to view the picture the way the original subject looked. So, if the phone displays the image in the correct orientation - no matter what the phone's orientation was when I took the picture - why would you not expect the image orientation to be correct when viewed on Twitter/Facebook/etc., too?

JSanders · 09-11-2009, 01:53 PM

StuartV, you love to argue? You dropped by first to argue that this was a bug. Who gives a flip if it's a bug. Call it whatever you desire.

So what is your point? We agree on how it works, and that it does work this way. What is your stinking point, now?

JSanders · 09-11-2009, 01:57 PM

Quote:

Originally Posted by StuartV

(You guys are like all the people who have argued so vehemently that the BB not automatically updating your TimeZone is the only "right" way for the phone to work. Now, OS 5.0 is coming out and, *gasp*, it has the option to auto update your TimeZone.)

Option. Correct.

And have you used it yet? Does it work right?

BlackBerry Forums Support Community

Incorrectly rotated photos when emailed/uploaded/sent