[peterpil19]

Hello Everyone,

We run a BES platform with approximately 50 users.

Unfortunately, now and again, we receive complaints from handheld users that meeting invitations accepted on theirs device do not always synchronise with and update the users Microsoft Outlook Calendar. This leads to users potentially losing track of meetings - its a bigger problem in reality than it might sound.

Is this a known problem? If so, is there a known solution?

Any guidance is appreciated.

Regards,

Peter P.

[bertiebassett]

What version of the BES server?

What make/version of the mail server?

What devices?

There's been lots of 'calendar' fixed in 4.1. SP3 / SP4 and the various MR1.. I'd suggest upgrading to the latest version(s) of the BES sw and then seeing if you still have a problem..

[kurizma]

We had the same problem before when admins were accepting meeting requests, the calendar items would dissappear from their exec's calendars.

BES 4.1 and Exchange 2003 w/ ~2000 users. Our Bes Admin applied the latest service packs and it seems to have fixed the problem. One admin is reporting the issue still but i'm starting to think it's user error after working on the problem with her.