[Raiden]

Hi All,

I have configured a software configuration to push the EM wirlessly to devices, my problem is this, since we have numerous models in our enviroment how do i copy the numerous installs to the \\servername\RIM share? i have successfully deployed to 9000, 8310 and 8100 i cannot seem to deploy to the 9500? Does nayone have a step by step on deploying a domain with various device models?

Any assistance will be appreciated.

Thanks

[hwallinger]

hey,
did you check if your device.xml does contain the 9500?
cheers

[Raiden]

yip...i copied the new device and vendor.xml (for 9500) to the BES...

[stuwhite]

Originally Posted by Raiden

yip...i copied the new device and vendor.xml (for 9500) to the BES...

And restarted services after the copy?

[Raiden]

Yes have...restarted the server..whats weird is that the software deployed to a 8100 and not to the 8310..

[DarthBBerry]

Some software configs vs devices could take up to 4+ hours to deploy.

[freakinvibe]

Can you post the .alx file? Wireless Push doesn't like several versions of the same file on the same application share.

Can you deploy via DM to the 9500?

[Raiden]

Sorry i have been away off sick.

Here you go

<loader version="1.0">
<application id="net.rim.device.apps.internal.qm.oc2007" series="~SmartCardReader">

<name>Enterprise Messenger</name>
<description>BlackBerry Client for use with Microsoft(R) Office Communications Server 2007(TM)</description>
<version>2.1.10</version>
<vendor>Research In Motion</vendor>
<copyright>Copyright 1998-2008 Research In Motion</copyright>

<!-- French descriptions -->
<language langid="0x000c">
<name>Enterprise Messenger</name>
<description>BlackBerry Client for use with Microsoft(R) Office Communications Server 2007(TM)</description>
</language>

<!-- German descriptions -->
<language langid="0x0007">
<name>Enterprise Messenger</name>
<description>BlackBerry Client for use with Microsoft(R) Office Communications Server 2007(TM)</description>
</language>

<!-- Italian descriptions -->
<language langid="0x0010">
<name>Enterprise Messenger</name>
<description>BlackBerry Client for use with Microsoft(R) Office Communications Server 2007(TM)</description>
</language>

<!-- Spanish descriptions -->
<language langid="0x000a">
<name>Enterprise Messenger</name>
<description>BlackBerry Client for use with Microsoft(R) Office Communications Server 2007(TM)</description>
</language>

<directory _appsVersion="[4.1.0,4.2.0)">For_4.1.0</directory>
<directory _appsVersion="[4.2.0,4.6.0)">For_4.2.0</directory>
<directory _appsVersion="[4.6.0,5.1.0)">For_4.6.0</directory>

<fileset SystemSize="normal" Colour="True" Java="1.0">
<files>
net_rim_bb_qm_oc2007.cod
net_rim_bb_qm_oc2007_resource_en.cod
</files>
</fileset>

<!-- German files -->
<fileset langid="0x0007" SystemSize="normal" Java="1.0">
<files>
net_rim_bb_qm_oc2007_resource_de.cod
</files>
</fileset>

<!-- French files -->
<fileset langid="0x000c" SystemSize="normal" Java="1.0">
<files>
net_rim_bb_qm_oc2007_resource_fr.cod
</files>
</fileset>

<!-- Italian files -->
<fileset langid="0x0010" SystemSize="normal" Java="1.0">
<files>
net_rim_bb_qm_oc2007_resource_it.cod
</files>
</fileset>

<!-- Spanish files -->
<fileset langid="0x000a" SystemSize="normal" Java="1.0">
<files>
net_rim_bb_qm_oc2007_resource_es.cod
</files>
</fileset>

</application>
</loader>

[Raiden]

the wired activation worked now....i was selecting the wrong alx file....now to only get Wireless Push working...Will keep working and keep all posted

[freakinvibe]

The problem part in your alx is

<directory _appsVersion="[4.1.0,4.2.0)">For_4.1.0</directory>
<directory _appsVersion="[4.2.0,4.6.0)">For_4.2.0</directory>
<directory _appsVersion="[4.6.0,5.1.0)">For_4.6.0</directory>

OTA push can't handle subdirectories. Have a look in the subdirectories, they most probably contain file(s) with the same name (but different versions).

For a test, copy the file(s) from 4.6.0 to the main directory. Then delete all the subfolders and then amend the .alx file so it doesn't refer to directories anymore.

[Raiden]

Excellent back to the drawing board
Will test and keep posted...

[Raiden]

quick one...so how do you push the same software to different models of handsets?

[freakinvibe]

Different software config/share for each OS, unfortunately.

[Raiden]

Hiya..Im back...Got the OTA working on my bold now...but now my questin still stands will it work for al models of Blackberries? does this depend on the vendor.xml and software version?

[Raiden]

I know...i should install the handheld software for all makes in my enviroment on the BES? This will populate the loaderfiles directory right?

\\servername\RIM\Shared\Loader Files

[Raiden]

working.....Thank you gents for all the assistance....now i have tyo just get the OTA Storm working

[freakinvibe]

Deploying a software is a bit different from deploying an OS. We can't deploy the handheld OS OTA as our carrier doesn't allow it. So you have to check with your carrier if that works.

[Raiden]

We are the carrier...so yes...i will test and let you know..thanks Freakinvibe!!

[x14]

Are you aware that there's a different version of the Enterprise Messenger specifically for the BlackBerry Storm?

[Raiden]

Yip....v2.2 where i put the folder? do i create a new folder for it?