[CarlSpackler]

I cannot get an 8800 to load this software.

The message I get when trying to load it via desktop manager is..

"No additional applications designed for your device were found"


Has anyone had any success loading this app on the 8800?

I am trying to load version 2.0.

Any help would be greatly appreciated!


Carl

[blackberryentp]

this application works just fine on my 8800

[CarlSpackler]

Can you tell me what version of the OS you are using, if it is on a BES, and what carrier you are using.


Thanks in advance,

Carl

[qsk]

You need to get the generic version from RSA ecure ID. You are trying to install your company's version which may be limited to certain devices. The generic version is the same except for the device restrictions and should work fine with your company.

[mattlane]

sounds like you need to update your device.xml on the bes server. Copy from the 8800 loader file.