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Old 05-22-2011, 02:44 PM   #1
djquanaza
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Exclamation problems with the blackberry 8320

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hello bb users.

if have my blackberry for 2 years now.
but He is solid all the time.
what can I do?

thanks
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Old 05-22-2011, 02:47 PM   #2
Dubdub
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Default Re: problems with the blackberry 8320

What is the problem?

What do you mean by "but He is solid all the time"?

What cell carrier do you use?
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Old 05-22-2011, 02:50 PM   #3
djquanaza
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Default Re: problems with the blackberry 8320

i am dutch (t-mobile) but i buyed him with no carrier. but if i open a progam then comes a hourglass and that the hole time. i hope u can help me
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Old 05-22-2011, 02:51 PM   #4
aiharkness
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Default Re: problems with the blackberry 8320

... I'm guessing OP means non-responsive.

Battery pull with power on, for 30 seconds, is likely what you want to try first, djqanaza.

EDIT: I guessed wrong. Battery pull still may be best first step.

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Last edited by aiharkness; 05-22-2011 at 02:53 PM..
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Old 05-22-2011, 02:53 PM   #5
djquanaza
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Default Re: problems with the blackberry 8320

how do you mean? must i put the battery at enegry and then puttin out the battery
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Old 05-22-2011, 03:10 PM   #6
aiharkness
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Default Re: problems with the blackberry 8320

Yes. With the BlackBerry turned on, remove the battery. Wait at least 30 seconds. Then replace the battery in the BlackBerry and let the BlackBerry boot. Then see if the problem is gone.
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Old 05-22-2011, 03:14 PM   #7
djquanaza
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Default Re: problems with the blackberry 8320

to the charger? of not on the charger
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Old 05-22-2011, 03:20 PM   #8
aiharkness
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Default Re: problems with the blackberry 8320

Not plugged into the charger.
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Old 05-22-2011, 03:21 PM   #9
djquanaza
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Default Re: problems with the blackberry 8320

oke thanks i let you know if it works! and if that not helps what can i do more
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Old 05-22-2011, 03:31 PM   #10
aiharkness
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Default Re: problems with the blackberry 8320

Let's see what the hard reset does.

The next question is going to be what did you do prior to this problem occurring? A new app? A new theme?

Also, how much free memory do you have?
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Old 05-22-2011, 03:36 PM   #11
djquanaza
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Default Re: problems with the blackberry 8320

oke thanks i look to that! i think the app of colour id but how i remove them:$ i have also the 9300 that was is easy to delete thinks
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Old 05-22-2011, 03:38 PM   #12
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Default Re: problems with the blackberry 8320

To delete an app, either options > applications, or options > advanced options > applications.
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