BlackBerry Forums Support Community
              

Reply
 
Thread Tools
Old 07-15-2009, 12:07 PM   #161
John Clark
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
Default

Please Login to Remove!

Wirelessly posted (BB 11020)

All 4.5 versions support HTML. I would look to the BES version your device is connected to.
Offline   Reply With Quote
Old 07-15-2009, 01:26 PM   #162
WDCulbertson
Knows Where the Search Button Is
 
Join Date: Jun 2008
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 17
Default

I just talked to our administrator about the BES. As it turns out we are not actually using a true BES, rather the BlackBerry Professional version 4.1.4.17, with BlackBerry Manager 4.1.4b. I guess this is why my e-mail will not display HTML images any longer. He told me this is the latest version of the Professional, even though version 4.1.6 of BES is out.

Do you have any information on this software, and possible future upgrade for it?

I have also downloaded the trial version of BBSmart Email Viewer to see if it would work for me in my situation. Fortunately I have found that it does. This looks like a really good application, and very well worth the price for the HTML feature. Its options are really easy to follow; and I like the fact that if I wanted it, there is also a user's manual to download to use as a handy reference.

Last edited by WDCulbertson; 07-15-2009 at 02:27 PM..
Offline   Reply With Quote
Old 08-30-2009, 09:39 AM   #163
marcofares
New Member
 
Join Date: Aug 2009
Model: 8310
PIN: N/A
Carrier: CLARO
Posts: 1
Default Problems HTML emails in OS 4.5

Gentlemen

Ixxx8217;ll summarize my HTML email problem:

xxx8226; I had a BB 8310 with an old OS;
xxx8226; My company gave me a mobile. The same BB 8310, but with OS 4.5 installed;
xxx8226; I could notice that the emails, in the new one, were not equal the old one xxx8211; with hard text. They were in good HTML format ;
xxx8226; Then, I updated the old one mobile with new 4.5 OS using BB Desktop Manager;
xxx8226; Finally I imported the data base (contacts and software installed), from the old to the new one, using BB Desktop Manager;

Unfortunately, after I did all tasks before, my emails in the new BB changed. They are not more in HTML format despite of I had set the mobile to do it.

Ixxx8217;ve tried a lot of things, as to delete my account emails and install them again, to update the OS, to do a hard mobile reset, disconnecting the battery, etc. No success.

I appreciate suggestions to fix my format emails.

Thanks in advance

Last edited by marcofares; 08-30-2009 at 10:13 AM..
Offline   Reply With Quote
Old 08-30-2009, 10:31 AM   #164
JSanders
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Default

Wirelessly posted (9530; (I'm mobile) MF231; 35h)

Quote:
Originally Posted by marcofares
Gentlemen

Ixxx8217;ll summarize my HTML email problem:

xxx8226; I had a BB 8310 with an old OS;
xxx8226; My company gave me a mobile. The same BB 8310, but with OS 4.5 installed;
xxx8226; I could notice that the emails, in the new one, were not equal the old one xxx8211; with hard text. They were in good HTML format ;
xxx8226; Then, I updated the old one mobile with new 4.5 OS using BB Desktop Manager;
xxx8226; Finally I imported the data base (contacts and software installed), from the old to the new one, using BB Desktop Manager;

Unfortunately, after I did all tasks before, my emails in the new BB changed. They are not more in HTML format despite of I had set the mobile to do it.

Ixxx8217;ve tried a lot of things, as to delete my account emails and install them again, to update the OS, to do a hard mobile reset, disconnecting the battery, etc. No success.

I appreciate suggestions to fix my format emails.

Thanks in advance
Your BES needs upgrading to enable the HTML.
Offline   Reply With Quote
Old 10-07-2009, 05:57 PM   #165
danielhn
New Member
 
Join Date: Oct 2009
Model: 8310
PIN: N/A
Carrier: Telcel
Posts: 1
Default

on my 8310 I have upgraded to v4.5.0.55. I have deleted all the service books and deleted all the accounts, I have created them again and sent the books again and I still have no html. Furthermore, I don't have the option to enable HTML on the email options. I have followed the instruction on this thread step by step. What can i do?

Thank you.
Offline   Reply With Quote
Old 03-04-2010, 12:52 PM   #166
kissberry
New Member
 
kissberry's Avatar
 
Join Date: Jan 2009
Model: storm
PIN: N/A
Carrier: AT&T
Posts: 7
Default

Known about this issues.
Offline   Reply With Quote
Old 12-09-2010, 01:15 PM   #167
saleco
New Member
 
Join Date: Dec 2010
Location: Saudi Arab
Model: 9800
PIN: N/A
Carrier: STC
Posts: 5
Default Re: How to enable HTML email on your BlackBerry

Quote:
Originally Posted by rboy View Post
is there a way to get the images to show without clicking on get images? kind of like bbsmart does.
Dear all,
i have problem with my blackberry torch 9800 i can't view HTML Emails i am using STC Saudi Telecom Service so what i have to do even i check in setting but i can't find it and manuals is showing the setting for enabling HTML Option so what i have to do this is very important issue for me so please some body find the salvation for me
Offline   Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

MSA Altair 4X (10110715) Gas Detector Complete With Certificate / Charger
$305.85
MSA Altair 4X (10110715) Gas Detector Complete With Certificate / Charger pictureMSA Altair 4X (10110715) Multi-Gas Detector Complete Set Up
$309.59
MSA Altair 4X (10110715) Multi-Gas Detector Complete Set Up pictureMSA Altair 4X (10110715) Multi-Gas Detector Complete With / Certificate
$254.66
MSA Altair 4X (10110715) Multi-Gas Detector Complete With / Certificate picture3 X MSA Altair 4 X Multi gas Monitors Detector Meters
$825.0
3 X MSA Altair 4 X Multi gas Monitors Detector Meters pictureMsa Altair 4 / 3 X MSA Altair 4 X Multi gas Monitor Detector Meter H2S,LEL,CO,O2
$810.0
Msa Altair 4 / 3 X MSA Altair 4 X Multi gas Monitor Detector Meter H2S,LEL,CO,O2 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.