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Old 04-02-2012, 02:32 PM   #1
tonymarch
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Default Desktop Manager Stopped Working

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Last week, I did a Security wipe on my phone to fix a problem with my Bluetooth. Now, whenever I try to sync my phone with my computer, I get an error message "Blackberry Desktop Software has stopped working." This happens during the sync; my Contact sync OK, but the error message appears as soon as it tries to sync my calendar. I tried wiping out all of the calendar entries on the phone and uninstalling/resinstalling the Desktop Manager, but the problem remains. Any ideas how to resolve this? Thanks.
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Old 04-02-2012, 02:47 PM   #2
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Default Re: Desktop Manager Stopped Working

KB17701-"BlackBerry Desktop Manager has stopped working" when attempting to synchronize calendar entries to the BlackBerry smartphone
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Old 04-02-2012, 03:03 PM   #3
tonymarch
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Default Re: Desktop Manager Stopped Working

Weird - I launched DM to try the workaround in the link you sent, and everything worked fine without me changing anything. Thanks!
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Old 04-02-2012, 08:51 PM   #4
tsac
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Default Re: Desktop Manager Stopped Working

You may have resolved the corrupted backup. If everything is ok now do a clean backup.
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