[John Clark]

I've noticed that longer emails get truncated.

[penpower]

Originally Posted by DeltaNu1142

I'm having the same trouble... on my first attempt, I removed all e-mail accounts, then sent service books, then added my e-mail addresses back. That didn't work, so then I just deleted e-mail addresses again & added them without sending service books. No images yet. Getting the HTML formatting is an improvement, though.

On your first try, the order of the steps were wrong. On the second try, you missed a step.

So you should delete, readd, and resend service book. Then enable the feature under email setting.

[wu-wei]

I've found that Empower doesn't seem to play well once accounts are downloading HTML messages (at least on OS 4.5). Also, the viewer portion of AlertMatrix doesn't seem to know what to do with the HTML versions, either.

[dani2k]

I try all the posibilities, in some mails I can view the images and in others no, may be is problem of forwarding, i will try get in directly from each mail account not only from one forwarded from others mails.
Thanks

[just4747]

Originally Posted by wu-wei

I've found that Empower doesn't seem to play well once accounts are downloading HTML messages (at least on OS 4.5). Also, the viewer portion of AlertMatrix doesn't seem to know what to do with the HTML versions, either.

Same experience here with my Empower trial (is the trial unlimited?) using BIS 2.5 and 4.5 OS. Due to a few other bugs in this 4.5 beta as well as sluggishness, I might be downgrading back to 4.3 and hopefully Empower will work like it used to. Plus I love the color and font display options that Empower gives you

[wu-wei]

Originally Posted by just4747

Same experience here with my Empower trial (is the trial unlimited?) using BIS 2.5 and 4.5 OS. Due to a few other bugs in this 4.5 beta as well as sluggishness, I might be downgrading back to 4.3 and hopefully Empower will work like it used to. Plus I love the color and font display options that Empower gives you

If you have HTML mail enabled on the device, EMV will render blank pages but the standard mail app will render HTML. If you disable HTML through the email settings, you can render with EMV.

Once messages are downloaded in one format, they will not be converted if you change the settings.

I've bounced back and forth between the built-in mail viewer and EMV, and I'm sticking with EMV for now. But it's nice to have (free) options.

[JSanders]

I've posted a new Sticky Note with detailed HTML information:

http://www.blackberryforums.com/gene...lackberry.html

[cdoggLBC]

Did 2.5 bring any improvements to Gmail / Google Apps accounts?? Two-way sync? Read status sync??

[jklm486]

Thanks for sharing.

[akc786]

Well html view is not available to BIS users right now.

RIM should get it fixed ASAP.

[JSanders]

Wirelessly posted (8310; The Juggernaut)

Originally Posted by akc786

Well html view is not available to BIS users right now.

RIM should get it fixed ASAP.

Still working here. No problems.

[vliou]

Working in here as well (Canada - TELUS). Try resending your service books...