BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 03-12-2010, 11:16 PM   #1
shelzmike
New Member
 
Join Date: Mar 2010
Model: 8350
PIN: N/A
Carrier: Sprint/Nextel
Posts: 2
Default How long to receive activation email?

Please Login to Remove!

I just installed BESX on Server 2008 SP2 /Ex. 2007 and all seems to have gone fine. I have added myself as a user and set it up to send activation email. However, I have not received it yet. I used BES a long time ago and much has changed, but one thing I remembered was that it didn't seem to take so long to activate.

How long does this usually take and what can I check if I do not get it? Thanks!

Mke
Offline  
Old 03-13-2010, 04:36 AM   #2
nobody7290
BlackBerry Extraordinaire
 
Join Date: Mar 2006
Model: 9700
Carrier: t-mobile Germany
Posts: 1,381
Default

Are you sure you have an Enterprise data plan ? wireless activation does not work without this.
If the email does not arrive within minutes activation wil fail.

You normally wont see the activation mail. The BES grabs it before your see it in your inbox. You have to read the logs of the BES to check if it arrived.

The only way I know to test for the activation mail without reading the logs is to shutdown all BES services, then, try an activation on the Blackberry.

If the activation messages does not arrive within minutes, check If your device has been provisioned for an Enterprise data plan,
check/disable all antispam/antivirus software running on server or the client, or on a third party email relay server
temporarily disable all outlook rules

If you get your mail not delivered by SMTP to the exchange server but by some polling mechanism like the pop-connector of exchange SBS:
try activating the blackberry. Immediately tell the pop-connector to manually collect mail every 30 seconds.
Offline  
Old 03-13-2010, 04:43 AM   #3
buluks
Thumbs Must Hurt
 
Join Date: Jan 2008
Location: Indonesia
Model: Z3
PIN: N/A
Carrier: Indosat
Posts: 193
Default

i do not know it is true or not, make sure your data plan is BES for wireless EA.

you can check on log file, dispatcher services, that EA progress.

as far as i know if in 30 minutes there no progress on device will show notification.
__________________
------------------------------------
http://2blackberry.blogspot.com
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Vintage White APPLE IMAC EMC 1857 15

Vintage White APPLE IMAC EMC 1857 15" 20GB HDD Mac OSX 10.2 256MB RAM 500MHz

$85.00



Lot of 6 Vintage Apple Drawstring Bags For iPhone, Mac, Apple Watch, iPod picture

Lot of 6 Vintage Apple Drawstring Bags For iPhone, Mac, Apple Watch, iPod

$45.00



C2102A-4 INTEL VINTAGE 1K SRAM 1024Bit CERAMIC GOLD PINS APPLE 1, DC1976 Mimeo-1 picture

C2102A-4 INTEL VINTAGE 1K SRAM 1024Bit CERAMIC GOLD PINS APPLE 1, DC1976 Mimeo-1

$31.57



Vintage  Rainbow Logo Apple Post-It Sticky Notes 4

Vintage Rainbow Logo Apple Post-It Sticky Notes 4" Rare computer collectible

$39.99



VINTAGE 1994 Apple Black Toner Laser Writer Cartridge M 2473 G/A NEW SEALED picture

VINTAGE 1994 Apple Black Toner Laser Writer Cartridge M 2473 G/A NEW SEALED

$25.95



Vintage Food Cut-Out Display Print: Mama's Apple Pie w/Ice Cream Topper picture

Vintage Food Cut-Out Display Print: Mama's Apple Pie w/Ice Cream Topper

$19.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.