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Old 11-10-2009, 02:39 PM   #1
bcubby0099
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Default 8330 curve keyboard won't unlock

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Hi all i locked my keyboard the other day and stuck phone in my pocket. Took it out and now my keyboard will not unlock any suggestions? Please help
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Old 11-10-2009, 02:45 PM   #2
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What do you mean it won't unlock? Is it not accepting the password?

I would try removing the battery and trying again.
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Old 11-10-2009, 02:56 PM   #3
bcubby0099
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I had no password in it, simply went to icon and locked it. usually have to push * send to unlock but it is not giving me that option have pulled battery and sd card, also reloaded os but all with no success.
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Old 11-10-2009, 02:59 PM   #4
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If it's not giving you the option, what shows when you select unlock?
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
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Old 11-10-2009, 03:23 PM   #5
bcubby0099
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will not let me get to the icon to unlock. it only shows the quick screen with 5 icons it will not expand via the trackball or bb button
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Old 11-10-2009, 03:23 PM   #6
jsconyers
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Can you select any of those icons?

If you're seeing icons, then the device doesn't sound locked to me.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 11-10-2009, 03:39 PM   #7
bcubby0099
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only time i see them is when u hook a power supply to phone. they highlight but do not open then after 10sec screen times out and goes black
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Old 11-10-2009, 03:45 PM   #8
jsconyers
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I would try to reload your OS.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 11-10-2009, 03:49 PM   #9
devnull
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Quote:
Originally Posted by bcubby0099 View Post
only time i see them is when u hook a power supply to phone. they highlight but do not open then after 10sec screen times out and goes black

kinda sounds like "standby" and not "lock" or the battery is very discharged.
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Old 11-10-2009, 05:17 PM   #10
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Yeh does sound like standby.
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