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04-03-2008, 12:23 PM
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#141
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iPhone Mod!
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,776
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Please Login to Remove!
I was fine all along, now I'm not getting Yahoo, I'm also not getting them on my computer either.
__________________
Life is not holding a good hand. Life is playing a poor hand well.
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04-03-2008, 12:34 PM
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#142
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Knows Where the Search Button Is
Join Date: Jun 2005
Location: NY
Model: 7100i
Carrier: Nextel
Posts: 32
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zerog,
are you accessing yahoo e-mail through your bb internet browser or are using BIS?
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04-03-2008, 12:37 PM
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#143
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iPhone Mod!
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,776
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Bis
__________________
Life is not holding a good hand. Life is playing a poor hand well.
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04-03-2008, 12:47 PM
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#144
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iPhone Mod!
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,776
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Just tried the Internet Browser, I did not have any problems with this...
__________________
Life is not holding a good hand. Life is playing a poor hand well.
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04-03-2008, 01:06 PM
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#145
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Thumbs Must Hurt
Join Date: Mar 2008
Model: 8330
Carrier: Telus
Posts: 54
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Wirelessly posted
Quote:
Originally Posted by g2_nextel
TL,
did you use yahoo through your internet browser on your bb?
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No, directly on BB
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04-03-2008, 01:10 PM
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#146
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Thumbs Must Hurt
Join Date: Mar 2008
Model: 8330
Carrier: Telus
Posts: 54
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Wirelessly posted
I've had 2 emails today that weren't pushed until another email came in. So it seems as if people are experiencing various problems today, but its much better than the past few days.
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04-03-2008, 01:27 PM
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#147
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Thumbs Must Hurt
Join Date: Mar 2008
Model: 8330
Carrier: Telus
Posts: 54
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Wirelessly posted
Just ran a diagnostic test, suddenly it says no to email connection!
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04-03-2008, 01:31 PM
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#148
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Thumbs Must Hurt
Join Date: Mar 2008
Model: 8330
Carrier: Telus
Posts: 54
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Wirelessly posted
And now it says yes. This thing is all over the place!
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04-03-2008, 01:38 PM
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#149
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Thumbs Must Hurt
Join Date: Sep 2007
Location: NJ
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 80
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You're going to make yourself crazy looking at it!
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04-03-2008, 01:46 PM
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#150
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Thumbs Must Hurt
Join Date: Mar 2008
Model: 8330
Carrier: Telus
Posts: 54
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Quote:
Originally Posted by RedVR6
You're going to make yourself crazy looking at it!
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You're so right.... I need to let it go for now! Its just that small things like this tend to bug until they get resolved... but in the big picture, this is insignificant.
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04-03-2008, 02:27 PM
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#151
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New Member
Join Date: Apr 2008
Model: 8300
PIN: N/A
Carrier: Sprint
Posts: 10
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Did messages read on BB reflect as read on Yahoo Mail before this SNAFU? This works from Yahoo to BB but not the other way around. Not a big deal but ... still wondering if it's not back to where it was before.
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04-03-2008, 03:43 PM
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#152
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Thumbs Must Hurt
Join Date: Sep 2007
Location: NJ
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 80
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Just heard back from RIM on my email to them.
Quote:
Hello Doug,
Thank you for contacting BlackBerry Customer Support in regards to your yahoo email account.
Please contact your service provider for assistance with your email service.
Generally, your most efficient route for technical support for your smartphone would be to contact the BlackBerry support team of your wireless service provider. These contacts would field general queries and provide initial technical support for all BlackBerry related issues and can act as your first point of contact in these matters.
If your organization has subscribed to BlackBerry Technical Support Services, please have one of your named callers contact the BlackBerry Technical Support team with your BlackBerry Technical Support Services subscriber code. This code is five digits in length and was supplied as part of your welcome package.
Note: BlackBerry Technical Support Services is an annual subscription program providing software maintenance and technical support services for your BlackBerry wireless enterprise solution. Named callers are personnel within your organization who are authorized to contact our support staff. For more information on BlackBerry Technical Support Services, please visit:
http://na.blackberry.com/eng/support...b_tab_overview
In addition to free support from your service provider, you may also have the option to receive fee-based support directly from Research In Motion, the manufacturer and wireless experts for the BlackBerry solution. If you would like to learn more about this option, please dial the appropriate telephone number below and enter option three (3) at your first opportunity, to be routed to BlackBerry Customer Care. Please have your credit card information ready as there may be a charge associated with this service.
All BlackBerry owners have free access to the BlackBerry Technical Solutions Center. The Technical Solutions Center provides a repository of support information, documentation and frequently asked questions, with enhanced search capabilities so you can easily search for and find the BlackBerry support information you need. Please visit us at:
http://www.blackberry.com/btsc/suppo...ntral.do?id=m1
If you have any further questions regarding the information provided, please do reply to this message or contact us directly by telephone at 1-877-255-2377. Please enter your case number after choosing option one (1) from the interactive telephone menu. When replying to an email, please ensure that the case number in the subject field is not altered.
Have a wonderful day Doug and thank you again for contacting BlackBerry Customer Support.
We would like to takes this time to thank you for being a valued BlackBerry smartphone user.
Sincerely,
Carole
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04-03-2008, 03:47 PM
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#153
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Thumbs Must Hurt
Join Date: Mar 2008
Location: Downingtown, PA
Model: 8310
PIN: 24546662
Carrier: AT&T
Posts: 106
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Not sure I like that answer, especially since this has been a big deal here at BBF. Perhaps it would carry more weight if JC or others at his level contacted BB? Doug, I think you got a generic response, and can't imagine that response being the same knowing that it would be posted in BBF. Thoughts?
__________________
George
U.S. Army Reserve; talk to me
--BB 8310 w/AT&T (PIN 24546662)
--Garmin GPS, returned, got BBTracker
--Dalwhinnie Single Malt
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04-03-2008, 03:52 PM
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#154
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Thumbs Must Hurt
Join Date: Sep 2007
Location: NJ
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 80
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Agreed. Very form 'letterish'. I am not really surprised though. I do find it interesting that the problem was fixed shortly after the email was sent, plus others that were possibly sent from other forum members. Oh well.
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04-03-2008, 03:52 PM
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#155
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Thumbs Must Hurt
Join Date: Mar 2008
Model: 8330
Carrier: Telus
Posts: 54
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Wirelessly posted
Quote:
Originally Posted by RedVR6
Just heard back from RIM on my email to them.
Quote:
Hello Doug,
Thank you for contacting BlackBerry Customer Support in regards to your yahoo email account.
Please contact your service provider for assistance with your email service.
Generally, your most efficient route for technical support for your smartphone would be to contact the BlackBerry support team of your wireless service provider. These contacts would field general queries and provide initial technical support for all BlackBerry related issues and can act as your first point of contact in these matters.
If your organization has subscribed to BlackBerry Technical Support Services, please have one of your named callers contact the BlackBerry Technical Support team with your BlackBerry Technical Support Services subscriber code. This code is five digits in length and was supplied as part of your welcome package.
Note: BlackBerry Technical Support Services is an annual subscription program providing software maintenance and technical support services for your BlackBerry wireless enterprise solution. Named callers are personnel within your organization who are authorized to contact our support staff. For more information on BlackBerry Technical Support Services, please visit:
http://na.blackberry.com/eng/support...b_tab_overview
In addition to free support from your service provider, you may also have the option to receive fee-based support directly from Research In Motion, the manufacturer and wireless experts for the BlackBerry solution. If you would like to learn more about this option, please dial the appropriate telephone number below and enter option three (3) at your first opportunity, to be routed to BlackBerry Customer Care. Please have your credit card information ready as there may be a charge associated with this service.
All BlackBerry owners have free access to the BlackBerry Technical Solutions Center. The Technical Solutions Center provides a repository of support information, documentation and frequently asked questions, with enhanced search capabilities so you can easily search for and find the BlackBerry support information you need. Please visit us at:
http://www.blackberry.com/btsc/suppo...ntral.do?id=m1
If you have any further questions regarding the information provided, please do reply to this message or contact us directly by telephone at 1-877-255-2377. Please enter your case number after choosing option one (1) from the interactive telephone menu. When replying to an email, please ensure that the case number in the subject field is not altered.
Have a wonderful day Doug and thank you again for contacting BlackBerry Customer Support.
We would like to takes this time to thank you for being a valued BlackBerry smartphone user.
Sincerely,
Carole
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Got the same response from RIM also.
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04-03-2008, 04:03 PM
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#156
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Thumbs Must Hurt
Join Date: Mar 2008
Model: 8330
Carrier: Telus
Posts: 54
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Wirelessly posted
The response I received is similar but with some differences (eg. There's a line in there about the fact that I asked in my email if it was related to the server maintenance... Ill post it later when I get home.
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04-03-2008, 04:56 PM
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#157
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Knows Where the Search Button Is
Join Date: Jan 2008
Model: 8100
PIN: N/A
Carrier: ATT
Posts: 17
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diagnostics
I've decided that the diagnostics are decoy. I ran them again later when my phone started working right again and it said my email was not connected. So now I've gotten that answer while everything was working properly.
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04-03-2008, 08:34 PM
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#158
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CrackBerry Addict
Join Date: Jul 2006
Location: Pembroke Pines, FL
Model: 9700
PIN: 21BFC0A1
Carrier: T-Mobile
Posts: 953
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Anyone else getting all of your emails twice? I am. Its getting very annoying. Was working perfect yesterday morning, and then all hell broke lose.
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04-03-2008, 08:36 PM
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#159
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Talking BlackBerry Encyclopedia
Join Date: May 2007
Model: 8300
PIN: N/A
Carrier: at&t
Posts: 288
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nope, just fine here...
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04-03-2008, 08:38 PM
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#160
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Thumbs Must Hurt
Join Date: Sep 2007
Location: NJ
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 80
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Everything is fine here too. I have not seen that behavior at all. Hmm. Weird.
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