BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 10-18-2010, 09:08 PM   #1
jaszman
Thumbs Must Hurt
 
jaszman's Avatar
 
Join Date: May 2010
Location: Spring Hill. FL
Model: 9300
OS: 6.0.0.448
PIN: N/A
Carrier: T-Mobile
Posts: 85
Default uncaught exception error ???

Please Login to Remove!

Woke up this morning, unpluged my Blackberry, opened it and the phone was off. I have learned from this website #1 Pull the battery. The phone booted up normally, but when I opened the flip it had a message window that said
Uncaught
exception:
java.lang.NullPo
interException
I checked the OK box and the message went away. I went to work and all day I made calls, checked email, etc with no problems. The office called me on my work cell (Motorolla crap phone) and asked why I wasn't answering my Blackberry, I looked at my Blackberry and had a ton of missed calls, and when I opened the phone I went to the phone log and cleared it, as soon as I did this the following message box appeared
uncaught
exception
index 4>=4
I test called my Blackberry with my work phone and the red incoming call light flashed but there was no ringing, (it was set to Normal profile, ring only) I went to Profiles, Advanced and rechecked all the correct box's and when I test called it rang as it normally would.
I guess the only problem I am still having is when I now pull the battery I still get the 1st error message, I check OK and it goes away until I do another battery pull. I am no longer receiving the 2nd error message after a missed call, and the phone seems to be working as set in all profiles.

I have done numerous battery pulls, searched for both error messages on Google and the Forums site, changed batteries (although they all seem to be OK and charge normally) and was now hoping that one of you guys might have some insight to my problem. We newbies realize that you are all volunteers, helping us with our problems on your own time, and as always I TRULY THANK YOU FOR HELPING ME WITH THIS....
Offline  
Old 10-20-2010, 07:50 PM   #2
jaszman
Thumbs Must Hurt
 
jaszman's Avatar
 
Join Date: May 2010
Location: Spring Hill. FL
Model: 9300
OS: 6.0.0.448
PIN: N/A
Carrier: T-Mobile
Posts: 85
Smile Update

The partial fix I thought I found (above) didn't work. Went back to SEARCH and found a fix posted in April 2009 by grfxguy. I dosen't exactly match the symptoms of my problem, or have the same failure message, but I tried it anyway, and it seems to have worked so far.
ERASE THE PHONE LOG

1) Start the Blackberry desktop, then connect the phone
2) Click on Backup & Restore
3) Click on Advanced
4) In the right hand window, scroll to Phone Log, then select it
5) Click the Clear button below the window
6) Click Return to Main Menu and Exit the program

Did the trick for me so far, and it cleared the 1st error message that I was still getting
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

- 2 Ergonomic Memory Foam Chair Armrest Pads | Elbows, Forearms Pressure Relief
$26.09
 - 2 Ergonomic Memory Foam Chair Armrest Pads | Elbows, Forearms Pressure Relief pictureScientific Calculator 10 digit display 56 functions basic math, memory, cover
$7.85
Scientific Calculator 10 digit display 56 functions basic math, memory, cover pictureSkechers Work Relaxed Fit Hobbes Frat SR Shoes Mens Slip Resistant Memory Foam
$109.35
Skechers Work Relaxed Fit Hobbes Frat SR Shoes Mens Slip Resistant Memory Foam pictureSkechers Work Relaxed Fit Hobbes Frat SR Shoes Mens Slip Resistant Memory Foam
$109.35
Skechers Work Relaxed Fit Hobbes Frat SR Shoes Mens Slip Resistant Memory Foam picturePhilips Digital Voice Tracer LFH 7655 Recorder - 64MB Memory Record 33HRS - NEW
$39.95
Philips Digital Voice Tracer LFH 7655 Recorder - 64MB Memory Record 33HRS - NEW picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.